Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht


Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
Bewertungen
section image
section image

Geschlossen

21.com Casino ist geschlossen, versuchen Sie es stattdessen mit:

Sportuna Casino
6.7 /10 2
BetyBet Casino
6.2 /10 1

21.com Casino

Spielerbewertung 103 Bewertungen
Beschwerdebeantwortung 20 Beschwerden
2 Tage durchschn. 20 Beschwerden
Was uns gefällt
  • Top-Spielautomaten von lizenzierten Anbietern
  • Modernes Design und mobile Spielothek
  • Support rund um die Uhr geöffnet
  • MGA-Glücksspiellizenz
Was uns nicht gefällt
  • Kein Telefon-Support
  • Einzahlungs- und Auszahlungsgebühr
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


21.com Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.21.com/de
Gründungsjahr
2018
Lizenzen
Malta Gaming Authority (MGA)
Unternehmen
Partnerprogramm
Sprachen
Englisch, Deutsch, Finnisch, Französisch, Japanisch, Norwegisch, Polnisch
Typ
Instant Play, Mobile

21.com ist eine modernes und seriöses Online Casino mit Glücksspiellizenz, das von iGaming-Fachleuten mit jahrelanger Erfahrung in der Glücksspielbranche den Kunden bereitgestellt wird. Die Online Spielhalle bietet hunderte von Spielautomaten, die von erstklassigen und lizenzierten Spielanbietern wie Pragmatic Play, Microgaming, Play'n GO, Elk Studios, Thunderkick, iSoftBet, Quickspin, Betsoft, NYX Interactive unterstützt werden. 21.com ist auch eine mobile Spielothek mit einer innovativen und ansprechenden Designlösung. 21.com ist von der Malta Gaming Authority lizenziert und reguliert.

Nicht zugelassene Länder

Der Zugriff oder die Nutzung der Website aus diesen Ländern ist nicht möglich: die Vereinigten Staaten, Großbritannien, Australien, Italien, Schweden, Belgien, Dänemark und Portugal. Die vollständige Liste der eingeschränkten Länder finden Sie im Drop-down-Menü. 

Online Spielautomaten

In dieser virtuellen Spielhalle gibt es eine bemerkenswerte Auswahl an Online Spielautomaten mit Gewinn-Potenzial von Top-Anbietern, wie Pragmatic Play, Microgaming, Play'n GO, Elk Studios, Thunderkick, iSoftBet, Quickspin, Betsoft und NYX Interactive. Zu den beliebtesten Video-Spielautomaten gehören folgende Titel: Ticket To The Stars Slot, Book of Dead Slot, Dragon Maiden Slot und Ecuador Gold Slot.

Mobile Spiele

Die optimierte und benutzerfreundliche Website ist kompatibel mit allen mobilen Geräten, daher ist 21.com auch eine sichere mobile Spielothek mit Lizenz. Spielerlebnis per Handy oder Tablet ist jederzeit möglich, da das Design äußerst modern und intuitiv gestaltet ist. 

Kundendienst - Support

Das fachkundige und deutschsprachige Kundendienst-Team steht den Mitgliedern per Live-Chat und E-Mail rund um die Uhr zu Verfügung. Die Mitarbeiter sind äußerst freundlich, daher schneidet der Kundenservice bei unserem Testbericht gut ab. Im FAQ-Bereich sind Informationen über Ein- und Auszahlungen, Registrierung, Bonusangebote und Freispiele zu finden. 

Sicherheit und Fairness

Zahlungsvorgänge werden bei 21.com durch die branchenübliche SSL-Verschlüsselungstechnologie geschützt, um die vertraulichen und personenbezogenen Daten bei der Übertragung zu schützen. Darüber hinaus wird auch ein zertifizierter Zufallszahlengenerator eingesetzt, um faires Spiel zu gewährleisten.

Online Casino im Test: 21.com

In unserem Testbericht punktet die 21.com Spielbank mit der EU-Glücksspiellizenz, Transparenz, vertrauenswürdigen Software-Anbietern, Sicherheit und dem tollen Design. Auf der modern gestalteten Website werden Kunden in wenigen Sekunden das Lieblingsspiel finden.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für 21.com Casino hinterlassen haben.

Alle Beschwerden anzeigen
21.com Casino - Waiting for my refund
Since the last October the 7th i ve been having back and forward email and chat with casino21 customer service to reimburse 50$ to my credit card. The reason was i decided not to be anymore member of that casino.
As requested by them i sent my bank statement and prove of address to verify that i´m the owner of the account from where the payment was made, plus ,my account details in that casino as well to confirm with the protocol to process payments.

During more than 10 days i was in close contact with customer service regardless this matter and never contact from the payment department to know what was going on that my credit card was not receiving the payment / refund. I explained that to my bank advisor and they explained me that banks don´t have any power to pressure casinos to answers directly to credit card brand and process to refund ASAP.

I had a large talk with my bank advisor and giving the nature of the problem i was strongly advice to cancel my credit card immediately .

Today i had another talk with Caino 21 customer support to again ask what was going on because there was silence regarding my claim. no email, no communication despite that my claim was escalated more than 3 times from customer service.
As i don´t have credit card anymore, my only option is to request Askgamblers to mediate this matter and help me to receive back my money via Bank transfer, Interact, or Paypal.

Looking forward to hearing from you.
staus Gelöst
$50
21.com Casino - Unable to withdraw funds

Good day, I have recently joined this casino with no problems and deposit made with Gigadat internet online which I use with multiple casinos without incident. I have deposited on two occasions through this method of $25 Cad I decided at $50 I would withdraw and have been unable to do it for the only withdrawal method shown in their drop down list is Bank International which will not work. As advertised that interact is one of their withdrawal methods it does not show to be able to use. Along with this there is no onsite chat option showing anywhere within my screen I have been talking with support they told me I must have an ad blocked on or cache and cookies need to be cleared. I informed them that i do not use an ad block and keep my cache and cookies clean on a regular basis also went one step further and had computer shop The Source attempt with my info on one of their comps and the same result happened on it. They also checked my settings and every thing is up to par on my lap top I have a PC also which they did not check and when attempting this procedure on it I receive the same results after submitting this info 21.com stated they would have to get their IT team look into it further not being able to explain yet why this is taking place. I originally tried submitting my query to them through the 21.com site was unable to communicate in this way so emailed 21.com support directly and this is my only way of communication. Unsure of what outcome of this procedure and not being able to establish a secure relationship with the casino as I have no issues with other casinos I asked them if they could please issue me my balance and close account they do not seem to want to comply with this. I have attached two snips one of my most recent deposit and the other showing the only option shown to me to use for withdrawal purposes please inform me if the info I have submitted is sufficient and advise thank you.

Regards,

William B < surname removed >

staus Gelöst
$50

Beschwerde-Statistik

Gelöst 18
Durchschn. Betrag $ 5,401
Durchschn. Dauer 7 Tage
Durchschn. Antwortzeit 2 Tage

Teilen Sie Ihre Erfahrung mit diesem Casino

Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!
Hilfreiche Bewertung? Melden Sie sich an, um Ihre Meinung abzugeben. Log in
Spielerbewertung
7.3/10 103 Bewertungen

Top-Bewertungen unserer Spieler

Many games, fast deposit, withdrawal 3-5days, many providers. Fast support, every day's new games. Many languages, sometimes good tournament. 1st per day 2019 best casino.

Bonus almost nothing, promotions - almost nothing, many time problem websites, small RTP win game. 1 year ago I give 8stars now max 3, website work slowly, problem DC connection, sometimes deposit is lost and you must wait 2 days for back money, laggs in games.
2019-2020 be must better as now I don't think this casino make for my favourite 10 Casino I changed.

I love the games they have and you get emails everyday with a new promotion which I play often! If you deposit during the week you get 21 free spins on Saturday and 21 free spins on Sunday.

I've played this site for a long time but about a week and a half ago I got a popup telling me I had to verify my account and offered me 100 free spins for doing it. Usually there's a popup offering 20 free spins for verification but for 100 free spins...sure I'll send in my info.

It says 72hrs max for verification, well I did it Feb 20th and it's Mar 2nd today. I've sent several messages through their site and have not heard back at all, not even a message saying they've received my message. I'm not even trying to withdrawal at the moment just trying to get the 100 free spins that was offered.
Like I said I love the promotions they offer, but the support they offer .....!

The design of the pages, images and layout is very nice. Good collection of games and providers. Deposit went very fast. Would love to play here more but if the transaction and verify process is so slow i don't want to deposit extra because i don't know i get verified eventually.

Verification take ages still pending couple of days. You can register and deposit as much as you want, but withdraw no. They say verification can take up to a week, how hard is it to check a passport and energy bill?
Very slow withdrawals, also read that in other reviews. This is really bad.

Hi PJOTR2015, Thank you for sharing your feedback regarding 21.com! We are pleased to hear that you have been happy with our game selection and the design! We would like to apologize for the experienced inconvenience and that your document verification has been taking longer than usual. Verification of your KYC documents is not usually taking longer than 48 hours if you have submitted your documents using the upload facility section of our website. To be able to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at 21.com. In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at 21.com, we will investigate your case and provide you with further information. Don't hesitate to contact us if you are experiencing any further issues. Best regards, Karoliina

user avatar

The layout of the site is very nice!!
You have video slots what I like to play to.
The money is on your account very fast so the deposit methods are good.

I read comments from months ago. A lot of people complaining about the withdraw pending time from 72h. The casino reply that they are working on it to make it faster! How much time do they need to fix this?
They send me an email when I have to verrified my email adress in the email was written about fast withdraws fast is for me 1 - 2 hours and not up to 72 hours. This is misleading the costumer.
Also the responsible gaming area is bad.
You have much better casino's. This casino is a no go for me.

Hi SAND3R, Thank you for your feedback regarding 21.com! First of all, we are sorry that you are dissatisfied. Please be assured that we treat all feedback with the utmost importance and constantly strive to optimize and provide the best service to all our customers. Our time frames to handle the transactions are up to 72 hours, but we aim to process all the withdrawals as soon as possible. We apologize if the information regarding this has been misleading. As for your query in regards to responsible gaming, you can set a different kind of responsible gaming limits to your account directly from our website. Should you require further assistance in regards to the aforementioned, please feel free to ask assistance from our customer support, who are available through live chat 24/7. We hope this information was helpful and we would like to continue to encourage you to please come forward, should you have any further feedback for us. Kind regards, Alex

user avatar

Design, games available, amacing bonuses, Fun games, fast deposit and pretty fast withdrawl. One of my favorites, but does have a little way to go with custem service

Only thing I don't like is waiting time on service, and that the chat button is placed on a bad spot covering some games where you need to see screen.
They are also slower on withdrawel then sisterpage

Hello NINAF, Thank you for sharing your feedback here at AskGamblers! We are happy to hear that you are satisfied with our bonuses, game selection, and design! We apologize for the experienced inconvenience regarding the waiting times when trying to reach our customer support. We aim to have our customer service fast and efficient and we work hard towards getting it to be the best one in the industry so that the player experience can be the best possible! We are also aiming to process all the withdrawal requests as soon as possible, but time frames to handle the transactions can take up to 72 hours as long as all the needed documentation has been verified beforehand. If you have any other feedback, don't hesitate to share it with us here, or through our customer service! Best regards, Alex

user avatar

I like All the games. There are A lot of slot machines that I really like. Quick money on your account. Every day you get a message that there is a bonus available.

Client support, they never help you. The only thing you hear is we'll get back with you or I wait for an answer I will send you an email and unfortunately they never do😏. The whitdrawal process is also disappointing I cashed out €1500, 4 days ago and the money is gone and nobody can tell me where is it but i still don’t have it on my bank account. I play a lot af casinos and I never experience this before. One thing I know, I will never play here again!!

Hi VERGINIAELSHOT, Thank you for taking the time to review 21.com at AskGamblers! We are grateful to hear that you are happy with our bonuses and game selection! We would like to apologize for the experienced inconveniences regarding the waiting times when handling your withdrawal request. Our time frames to handle the transactions are up to 72 hours as long as all the needed documentation has been verified beforehand. To be able to take a look at your case and forward it to our Payments and Fraud department, we would like you to confirm your registered email address at 21.com. In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a complaint in AskGamblers. Once we get the confirmation of your personal details registered at 21.com, we will investigate your case and provide you with further information. Don't hesitate to contact us if you are experiencing any further issues. Best regards, Alex

user avatar

Top Casino! Ich habe zwar noch nicht groß gewonnen / Geld ausgezahlt aber die Seite gefällt mir sehr!
Enorm große Spielauswahl macht das Spielen auf einer übersichtlichen Webseite zum Spaßerlebnis.

Ich bin zufrieden! Grüße

Design of the website 21.com is very good. Every game you can think of is offered to the player. The also offering Live casino options like blackjack, roulette etc. That's the future if you ask me.
Deposit options are good and very fast.
The live support get's a + as well. Sometimes you have to wait for 10+ minutes but they are really helpful and kind.

The live blackjack tables can use an extension in numbers. Now they are offering 5 tables and that causes a lot of waiting time to get a place at the table and only 2 tables are for the low bidders (€10,- per round). I hope this will be more soon.
The withdrawal time is really slow (still waiting from a withdrawal from last week, 07-05) and not one e-mail from support that they need some documents to approve my withdrawal.
After some days I contacted support by myself and then I got the request that I need to upload some documents. That's not how it suppose to go. But that's mine opinion I guess.

Hi RK078, Thank you for sharing your feedback regarding 21.com on AskGamblers. We are happy to read you enjoyed the offered games and services at 21.com! We have forwarded your comments regarding both the waiting times and the setup of the blackjack tables, thank you for your feedback! As of the waiting times and the flows related to the verification and withdrawals, we would like to apologize for the experienced inconveniences. We are in the process of expanding our Payment and Fraud teams, as well as our Support Department. Some new additions are on the pipeline, such as automated withdrawals so we are aiming for improvements in all possible areas. We would like to take a further look into your case. Could you please provide us with your registered e-mail address in 21.com so we can give you further information and a solution? Thank you for your collaboration and Best Regards, Alex

user avatar

I actually liked everything about this site. I have been playing online games for years now and to be honest, I have never ever come close to winning enough to even think about a withdrawal.
However I did win here enough to withdraw $400 dollars and this makes me very happy, especially with what's going on with this Pandemic and there being no work right now. That every extra dollar will help big time.

I honestly can't say that I have any dislikes so I am a happy camper today. I have played many other online sites and this one for me had to be the best experience yet by far.

Hi BCNEWF, Thank you for taking the time to review 21.com in AskGamblers. We are happy to read how you liked our site and that you enjoyed your playing experience on our site! And also, congratulations on your winnings! Thank you again for your kind words, we will make sure to share your feedback with our whole team! We hope to be able to continue offering the best possible playing experience at 21.com, as we are in a never-ending improvement process! Wish you all the best and hope you are staying safe and healthy! Kind Regards, Alex

user avatar
Inaktiver Benutzer
5/10

User interface is great! It's fast and without any lags.
You have soo good choice of games, that is amazing.
Deposit is done within few minutes.
Very rich deposit methods.
And the welcome bonuses were great! And also they are always available bonuses to collect.

Very long waiting time for live support. From 5-30 minutes.
Incredibly long withdraw time. Around 72h.
I have requested my withdrawal over Skrill about 48h ago and still waiting. I did ask live support if they need some ID documents to speed up process, but there wasn't any response needing ID verification.
You must fix those withdraw times!

Hi SKOCO, Thank you for leaving your feedback regarding 21.com. We are happy to read how you like our site and how you enjoy it, thank you very much! Regarding the waiting times you have experienced, we are doing our best to increase both our Support and Payments and Fraud teams quickly in order to offer a better experience to all our players. We are also looking into new additions to our services such as automated withdrawals for some payment methods, so hopefully, we will be able to see shorter waiting times soon. Again, thank you for your feedback and wish you a great week ahead. Kind Regards, Alex

user avatar

21.com Casino Nachrichten

Lesen Sie alle Neuigkeiten über 21.com Casino, achten Sie auf Updates und freuen Sie sich auf exklusive Boni.

Nehmen Sie am AskGamblers Virtual Karneval 2021 teil und entdecken Sie 12 seriöse Casinos
Aktionen Nehmen Sie am AskGamblers Virtual Karneval 2021 teil und entdecken Sie 12 seriöse Casinos

Mit diesen Online Online Casinos wird der Winter bestimmt vertrieben: Ganz Europa ist in virtueller Karnevalsstimmung und feiert die fünfte Jahreszeit. Natürlich ist AskGamblers mit dabei und begleitet Sie im närrischen Treiben.Haben Sie schon das perfekte Faschingskostüm gefunden? Wir von AskGamblers heißen Sie auf dem Karnevalszug herzlich willkommen. Beste Online Spielotheken sind mit von der Partie, so dass die Fastnacht sicher zum Volltreffer wird.Karneval wird in besten Online Casinos gefeiertUnsere TOP 12 Liste beinhaltet virtuelle Spielhallen, die in der iGaming-Branche einen exzellenten Ruf genießen. Sie setzen sich von der Konkurrenz mit großartigem Spielangebot, gutem Service und Seriosität ab. Daher sind die Tore der virtuellen Spielbanken auch in der Karnevalszeit offen – spezielle Karnevalsaktionen gibt’s obendrauf!Preisgekrönte, sichere und seriöse Online Spielotheken: Die TOP 12 Liste verschafft Sie in Partystimmung, da diese vertrauenswürdigen Anbieter spannende Karnevalsaktionen vorbereitet haben!Einige Spielotheken sind mit unserem begehrten Certificate of Trust ausgezeichnet, welchen nur hochwertige und sichere Online Spielbanken bei AskGamblers erhalten können.Welche Anbieter werden mit dem Karnevalsorden von AskGamblers geschmückt? Hier sind die „Karnevalsprinzen“:BitStarz SpielothekBitkingz SpielothekOshi SpielothekWazamba SpielothekCampeon SpielothekUniversal Slots SpielothekPlatin Spielothek21.com SpielothekNitro SpielothekJustSpin SpielothekParty SpielothekBetsson SpielothekSeriöse Online Casinos im KarnevalsfieberEgal ob Helau, Alaaf oder Ahoi – hier bei AskGamblers wird Karneval, Fasching und Fastnacht ausschließlich in besten Online Spielotheken gefeiert. Also, werft euch in Schale, denn es wird bunt in den seriösen Spielhallen! Bereit für die Karnevalsparty? Über diesen Link geht es zu den TOP 12 Online Spielotheken im Karnevalsfieber. Die coole Aktion beginnt heute und dauert bis zum 17. Februar. Wir wünschen Ihnen viel Spaß und viel Glück!PS. Spielen sie bitte verantwortungsbewusst, denn das Glücksspiel kann süchtig machen - damit es auch mit der guten und spannenden Unterhaltung klappt!

Entdecken Sie unsere Casino Testberichte

Werfen Sie einen Blick auf unsere Auswahl der besten Online Casinos und erfahren Sie in den Testberichten mehr über die einzelnen Anbieter.