Zodiac Casino - My withdrawal disappeared

Hi there

I see you contacted our live chat who mentioned you will need to wait for a response from risk management.

As you have threatened legal action to our casino via live chat, I am unable to help further.

Cheers

I still haven’t heard anything from relevant team. The only Mail I’ve received from them was deposit offer.

Dear Zodiac Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi. They wrote an email to me asking me to prove my ownership of PayPal account. I’ve provided them screenshots from it

Ask Gamblers - the second a player threatens legal action, any complaint here is dead in the water because I am no longer able to deal with it - our internal complaints team will need to. The player will need to either correspond with the relevant department or contact the ADR. You're welcome to mark this complaint however you see fit.

I’ve spoken with relevant team and they claimed in the morning that my withdrawal was processed and will be paid with the next payment batch. So far I didn’t receive the withdrawal

Ok I got finally paid entire sum. You can close this complaint. It’s resolved. Thanks everyone.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.