StoneVegas Casino

3 withdrawals pending and money waiting in my cashier for another withdraw

Von vraiages

vor 7 Monaten

Hello, I played for a few months on this casino.

Since then withdrawals been processed smoothly, and I've no problem before with it.

But now, I''ve ask for 3 withdraws last week so in september, 75€ the 22th, 60€ the 23th, and 50€ the 24th.

And I deposited again since then, and I've 259.9€ in my real balance waiting to be claim as a withdraw but the casino as a rule of 3 max withdraw at the same time so I can't claim also this winning. So the first withdrawal as been ask 7 business days ago, and it says it should be processed within 3 business days (so maximum 3 bdays if I understand well).

I've asked two times the chat support to see what's happens, but they keep saying they check with the financial service without anything more. I've also contact my VIP contact on telegram, but she said she can't help with this problem.

So here I am, i want to be paid as it should be.

Thanks for your help.

Best regards

Unseriöses Casino StoneVegas Casino

Grund Verzögerte Auszahlung

Betrag €185

Diskussion

AskGamblers

• Support Team

vor 7 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

vraiages

• 3 Bewertungen

vor 7 Monaten

Hello,
I can confirm all my withdrawals has been processed now.

Thanks to StoneVegas support for their fast reply and solving, and thanks to Askgamblers team for the help provided for this case.

It can be closed now.

Best regards,

StoneVegas Casino

• Representative

vor 7 Monaten

Dear Vraiages,

Thank you for your patience during this time.
We are happy to confirm that the first two withdrawals have been processed. The 50 EUR one will soon follow.
We also noticed that today you've made another withdrawal request for 259 EUR. You should expect it to be payed out within the standard timeframe of 3 business days.

If you have any questions or concerns, we will gladly address them.

Kind regards,
Stonevegas Casino

vraiages

• 3 Bewertungen

vor 7 Monaten

Hello, thanks for your quick reply.

So i wait for your next reply now.

Best regards,

StoneVegas Casino Beschwerde-Statistik

Gelöst 10 / 10

Durchschn. Betrag $6,054

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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Total amount: 800 EUR

Here are the exact details confirmed by my bank:

300 EUR – instant transfer received on 15/12/2025 at 20:08

200 EUR – instant transfer received on 15/12/2025 at 20:40

300 EUR – instant transfer received on 16/12/2025 at 17:34

The beneficiary confirmed by my bank is CYBERION SOLUTIONS LIMITED.

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