Sportuna Casino - Sportuna casino is delaying my withdrawals

Dear Sportuna Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Glinan,

We sincerely apologize for any inconvenience caused.

Please rest assured that we take our players' experience very seriously, and we are doing our best to resolve the matter.

We are currently checking with the relevant department and will provide you with an update as soon as we have any news from them.

Thank you for your patience and understanding.

Best regards,
The Sportuna Team

Hello Sportuna,

I am very disappointed on how you guys purposely delay withdrawal requests.

To this date, I still have pending withdrawals.

Do not close my ticket AskGamblers!

Dear Glinan,

Please be informed that 2 out of 3 of your pending withdrawals are complete and paid out, we are working on processing the last one as soon as possible.

Best Regards
Sportuna Team

Dear @glinan,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

They have processed 2/3 of my withdrawals. The 3rd one I cancelled.

They still suck. Delayed my withdrawals till I played down my balance.

1 out of 5 stars if I were to give them a review.

Thank you for all your help AskGamblers!

Dear @glinan,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Issue was resolved. Close my ticket.

I will never play at Sportuna ever.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.