Sportuna Casino - Sportuna Always Delaying Weeks

Dear WildChapo2,

Thank you for reaching out to us.

We are sorry to hear about your frustration and dissatisfaction.

In order to further investigate your case we would kindly like to ask you to provide us with the email address that you registered with to locate your account.

We thank you for your understanding.

Kind regards,
Sportuna Casino Team

Dear Sportuna Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers,

Thank you for the provided information.

Dear WildChapo2,

We would kindly like to apologize for the delay of your withdrawal request.
Please be informed that we forwarded your transaction with high priority and expect the finalization in the nearest time.

We thank you for your understanding and patience.

Kind regards,
Sportuna Casino Team

Here is the crazy thing, Sportuna VIP is telling me to get faster withdrawals I need to deposit more. Why would I deposit when I have 70K + in my bankroll. I didn’t read in the terms and conditions that you have to deposit daily to get your withdrawals in 3 business days. Obviously, they just want to stall my withdrawals so I will blow through my bankroll.

If anybody is looking for fast withdrawals please never use this casino. This has been an awful experience and if it wasn’t for Ask Gamblers, I don’t know if I would ever get my money that I earned. It will take me about 5 years to get my balance out at this rate.

Thanks to AG I was paid out yesterday. You can close this ticket and I really appreciate the help. AG is brilliant.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.