Spinanga Casino - Withdrawal Delayed for Over 12 Business Days

GELÖST

Kecse3

Hello AskGamblers,

I would like to report a serious issue with Spinanga Casino regarding a delayed withdrawals requests .

- Amount: 3 x 150,000 HUF

- Method: VISA

- Request Date: 7,8,9 July 2025

As of 23 July 2025, more than 12 business days have passed without any payment or status update. The request still shows "Verification in progress."

Spinanga’s own Help Center states that withdrawals are processed within 3 business days. However, they now refer to their T&Cs section 6.14 to justify the delay — without offering specific reasons, documentation requests, or dates.

I kindly ask AskGamblers to step in and urge the casino to fulfill its obligation to process this payment.

For justification here Screenshot from the transactions.

Kind regards

Spinanga Casino

Dear Kecse3,

We sincerely apologize for the longer-than-usual processing time and for any inconvenience caused by the withdrawals delay.

We would like to inform you that we are looking into your request.

We kindly request that you remain patient as we endeavor to complete the withdrawals as soon as possible.

Once there is an update, we will notify you promptly.

Thank you for your patience.

Kind Regards,
Spinanga Casino team

AskGamblers

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Spinanga Casino - Withdrawal Delayed for Over 12 Business Days

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