Spinanga Casino - My withdrawal has been delayed for more than 5 days

GELÖST

criratanu

Hello AskGamblers, today im making a complaint regarding a withdrawal that has been pending at Spinanga for more than 5 working days.

I understand that processing times can vary for several reasons in casinos, but this delay has already passed the usual time stated by the casino in their terms. I have contacted customer support a lot of times through live chat, but I haven't received any clear explanation. The responses are just repetitive and generic, simply stating that my withdrawal is being handled with the highest priority, but without a clear update

Since my account does not require any verification and there are no apparent issues on my side, and I have been unable to resolve it directly with the casino, I am submitting this complaint to reach a solution.

Thank you AskGamblers and Spinanga Casino for your attention.

Spinanga Casino

Dear Player,

Thank you for contacting us.

Please be advised that the relevant department is currently reviewing your case.

Rest assured that we will notify you promptly once there is an update.

Kind regards,
Spinanga Casino Team

Spinanga Casino

Dear player,

We are writing to inform you that your withdrawal submissions have been successfully processed and completed on our end today.

Please note that, depending on your payment method and your bank's processing times, it may take three to five working days for the funds to appear in your account.

Thank you for your patience while we processed the refund.

There is currently a zero balance in your account.

We consider the matter resolved.

Kind regards,
Spinanga Casino Team

criratanu

I can confirm that I received my money finally

Thank you for paying out Spinanga casino i consider the case resolved

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Spinanga Casino - My withdrawal has been delayed for more than 5 days

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