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Casino Beschwerden

Spinanga Casino - Payment delayed even with full verification in account

GELÖST

Beschwerde-Info

Unseriöses Casino

Spinanga Casino

Betrag

€ 120

vor 3 Wochen

Hello, AskGamblers & Spinanga Casino

The reason for my complaint today is that after 6 business days, my withdrawal is still not arriving, and not only that. Whenever I try to contact the support to get any information, their Live Chat it's telling automated answers telling me to keep waiting, and the emails aren't being answered.

I would really appreciate if I could get my 120 euros soon, since it's stated that withdrawals are made within 3 business days.

I feel I have no way at all of contacting them, and I'm afraid you guys are my last solution. My account is fully verified by the way

vor 3 Wochen

Dear FRANCESCOPE,

We would like to inform you that we are looking into your request.

We kindly inform you that we are currently reviewing your request in more detail.
Rest assured, we will keep you updated as soon as there is any progress.

Thank you for your understanding and patience.

Kind Regards,
Spinanga Casino team

vor 3 Wochen

That’s the same answer I received in Live Chat, but well let’s see..

vor 3 Wochen

Also here is my Transaction ID:

(0a182­c88­-9c­1d-­4c6­5-a­bc9­-22­3c8­c63­ee12)

vor 3 Wochen

Dear FRANCESCOPE,

We are pleased to inform you that your withdrawal request has been successfully completed.

The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Kind Regards,
Spinanga Casino Team

vor 3 Wochen

I can confirm that the withdrawal was received, thanks.

AskGamblers
vor 3 Wochen

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.