Spinanga Casino - Casino doesn't let me withdraw my money since months

GELÖST

Dani183

I tried spinanga for 2-3 days (no bonus was used) afterwards i wanted to pay out my money, because I didn't really enjoy the web-app of spinanga. First try it was declined after about 10-15 days. Afterwards i needed to verified my identity which i did with drivers license and credit card. Then the payment stayed blocked for another 2 monthes.

After 50 times contacting support i somehow was entblocked again and it was said i can withdraw now.

I tried...its still pending since 3.5 weeks.

AskGamblers

Dear @Dani183,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dani183

I paid 80€ won 20€ and now want all 100€ to be paid out.

Spinanga Casino

Dear Customer,

Thank you for reaching out.

We would like to inform you that the withdrawal request has been forwarded to be checked by the relevant department with priority.

Please accept our sincere apology for the delay caused.

Best regards,
Spinanga.com

Dani183

Perfect, payment is done, already got the money.

Thank you

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Spinanga Casino - Casino doesn't let me withdraw my money since months

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