NovaJackpot Casino - I would like to recover my winnings

GELÖST

rebecca85 Frankreich

Hello I have a problem as a player, I have a withdrawal of 500euro and 400euro and they want to make me go around in circles they do not respect the payment deadlines written in the general conditions.

I find that not very correct, I would like to recover my winnings, he does not give any payment deadline which is not normal I call on Askgamblers to be able to resolve my dispute.

Thank you

NovaJackpot Casino

Dear Customer,

We appreciate your message.

We can confirm that this has been escalated and is currently being investigated.

Kind Regards,
Novajackpot Team

rebecca85 Frankreich

I have a withdrawal of 500 euros and 400 euros which has still not been validated for 4 working days the terms and conditions are not respected I demand to receive my winnings because no payment has been validated

rebecca85 Frankreich

hello after blocking your customers' money because already several complaints now I receive blocked account in verification

rebecca85 Frankreich

hello I got paid thank you very much askgamblers and NovaJackpot best regards rebecca

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

NovaJackpot Casino - I would like to recover my winnings

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€ 900

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