Nomini Casino - Withdraw problem 230 euro

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Nomini Casino

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€ 230

vor 3 Jahren

Hi , I start playing on this site and never win. But 5 days ago, I win Like 230.00 euro and of course, I withdraw this. But tomorrow it s like 5 days ago and my money never come to my BANK account. 5 days and nothing. Every day I ask on live chat and says to me “just Wait,3,5 days “I send an email too …

vor 3 Jahren

Dear Customer,

Thank you for reaching out to us and letting us know of your disappointment.

First of all we would like to apologize for the waiting time. Unfortunately, due to the high volume of requests, there can sometimes be a delay in processing withdrawal requests. You can be assured that we will do everything in our power to avoid such a situation in the future.

Your withdrawal request was processed by our finance department on the 30th of July 2022. Please, note that after the payment is done by our side, it may take up to 3-5 working days for funds to appear in your bank account.

If you have any further questions, do not hesitate to contact us.

Kind regards,
Nomini.com

AskGamblers
vor 3 Jahren

Dear @Sebi13370,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

vor 3 Jahren

Yes ,the money are in my BANK acc ,ty nomini and askgamblers

AskGamblers
vor 3 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.