Nomini Casino - Refusing to honor their own bonus offer send by mail

Dear Customer,

We thank you for taking the time and appreciate the fact that you shared your experience on Nomini!

We would like to point out that in accordance with the Terms and Conditions, we reserve the right to deny a bonus to any customer, reject bonuses of any kind, cancel participation in any promotion, as well as permanently or temporary ban any customer or a group of customers from the promotion program of the Website at our sole and absolute discretion.

We apologize for the inconvenience this has caused you and we are sorry that your gaming experience on our platform has not been positive.

In any case, you can clarify the bonus availability by contacting us in the Live Chat or via the email address suppor­t-e­n@n­omi­ni.com.

Best regards,
Nomini.com

Yes i know you are the boss and you can do anything in disguise of your t&c. We players are nothing for you but what kind of business practice is this to send players specific bonus via mail and after taking deposit denying that bonus offer. So in a way you guys running a scam by luring players with fake emails. Very sad practice from a reputed casino. I am playing online casinos from last 2 years and have account with every leading online casino in the industry. Also I am receiving atleast 10-20 bonus offers via mail from casinos and never a single offer from them is fake like yours. So plz stop sending fake mails to players because what's difference between a scammer and yourself.

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Nomini Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.