Nomini Casino - Not paid my winning

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Unseriöses Casino

Nomini Casino

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€ 800

vor 2 Jahren

Hi, I deposit 800 EUR on Nomini and I play I make 1600 EUR, I request withdrawal and ask for my documents and I send and approved, but I see my account is closed and I receive only my deposit 800 EUR.

Why closed my account and why not receive 1600 EUR?

I make a wager I play live casino, I no receive any reason why my account is closed and why only 800 EUR give back to me.

AskGamblers
vor 2 Jahren

Dear Nomini Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 2 Jahren

Dear all,

Thank you for contacting us.

We would like to inform you that we have reached out to the game provider in order to collect evidence which will then be provided to AskGamblers support via email. Thank you for your patience.

Best regards,
Nomini.com

vor 2 Jahren

Hello AskGamblers, i send Screenshots from my email for deposits and request withdraw, i cant login on my account because my account is closed here you can see my game history, i no receive any email any reason from Nomini, Nomini can unclosed my account and you can see my game history all…

AskGamblers
vor 2 Jahren

Dear all,

Kindly note that the AskGamblers Complaint Team has just extended the response timeframe for another 96 hours in the hope that Nomini Casino management will soon provide an update regarding this complaint.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

vor 2 Jahren

Dear all,

We would like to inform you that we are still waiting for the game provider to give us the report. We will make sure to reply as soon as we have the necessary information. We appreciate your patience!

Best regards,
Nomini.com

vor 2 Jahren

I no understund what is problem i see this is scam, you see AskGamlers waiting on last moment reply to not closed the compaint im sure can make a scam message or video to share with us

AskGamblers
vor 2 Jahren

Dear @rikiboss,

Rest assured that the AskGamblers Complaint Team is in contact with the Nomini Casino team and your case is being handled accordingly. Updates will be provided in due course.

Thank you for understanding.

vor 2 Jahren

Dear AskGamblers,

We hereby confirm the receipt of your reply. We will make sure to provide a reply shortly.

Best regards,
Nomini.com

vor 2 Jahren

Please how time long take this?

vor 2 Jahren

AskGamblers what happened how time long we need to waiting like this i waiting 3-4 weeks same message only say soon soon

vor 2 Jahren

Dear Customer,

Thank you for your patience.

After a discussion with the AskGamblers team, we have come to a decision to pay out the owed winnings in amount of 800 EUR. Along with the previously returned deposit of 800 EUR, that should constitute the owed amount. The payment has been processed from our side today and it should arrive at your account shortly. However, the account is to remain closed according to the following article from our Terms and Conditions:

3.11 We reserve the right to deny opening of an account or close an existing account without prior notice or justification.

Best regards,
Nomini.com

vor 2 Jahren

I receive my winning of 800 eur today, Thank you so much AskGamblers for fix this problem.

AskGamblers
vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.