I have made a withdrawal of 200,000 PKR and 150,000 PKR I have not received funds into my wallet and I reached out to their support team and they initially generated a request with finance department and later on informed me that they have succesfully deposited both withdrawals to my banking wallet and provided me the fake receipts of payment deposit. I provided them my most recent bank statement as well but they are not helping me out on this matter. I have also attached the most recent bank statement and my withdrawal request
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Gaming ID: 261746116
I have made 2 withdrawals on Mostbet. 200,000 PKR and 150,000 PKR on 26/12/2025 and as per my mostbet account it says withdrawal completed however I have not received funds into my banking wallet. I contacted Mostbet support team multiple times on this matter initially they told me that we have forwarded the request to finance department later on when I contacted them they said that we have confirmed your deposits and both of your withdrawals have been processed and when I asked them to provide the transaction details they sent me the fake receipts clearly showing a fake one and took as a screenshot and support team asked me that you should contact your bank for this matter and when I called my bank they said that there is no such transaction made on your account. I have provided them my banking statement and withdrawal requests.
I have attached my current bank statement as of today, withdrawal request and fake payment receipts recieved through mosbet support team. Even a school boy can make better fake copies than Mostbet Payment Agents.
I need an immidiate action on this matter to get resolved as soon as possible and I would also like a gauranteed payment to my wallet without any scams
Also there were similar complaints on this platform about Mostbet Payment agents in Pakistan scamming users by creating a fake payment receipt of withdrawals and I would like a strict action needed to taken by Mostbet by blocking them so that it can creates a better environment for everyone to play. I never had issues in the past but this time payment agents tried to scam.
I have created a request number SR0024650 and I have received an email from Mostbet that my request has been solved. I am going to attach a new bank statement. Mostbet payment agents sent me 1000 PKR 3 times now after my withdrawal request and my bank statements clearly reflect these payments. I am expecting 200,000 PKR and 150,000 PKR from Mostbet. It clearly indicates that Payment Agents are still scaming. @Askgamlers and @Mostbet please resolve my withdrawal issue.
Dear Mostbet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Hello, Dear Zee007 and AskGamblers Team!
Thank you for sharing. We're sorry that you've encountered this problem.
We always strive to understand the situation and improve our users' experience.
We have already forwarded all the information to the finance department and are awaiting their response. Thank you for your patience!
Have a nice day!
Best regards, Mostbet.
Hello @Mostbet and @Askgambler,
I really appreciate your help on this matter.
Please also review the attached written response from my bank and my latest bank statement.
I have full trust on Mostbet in order to resolve the issue.
Thank You!
Hello Mostbet,
This is unacceptable. I have provided everything on my end. Created multiple complaints with your chat support and they are not helping on this matter at all.
Complain number: SR7358468
Complain Response:
Dear Client,
We are pleased to inform you that your request No. SR7358468 dated 29.12.2025 10:27 has been successfully resolved.
You can clarify the details of all your requests by contacting the support service on our website.
MostbetCom
************************************
Complain number: SR7356997
Dear Client,
We are pleased to inform you that your request No. SR7356997 dated 28.12.2025 13:50 has been successfully resolved.
You can clarify the details of all your requests by contacting the support service on our website.
MostbetCom
***********************************
Complain Number: SR00246501
Dear Client,
We are pleased to inform you that your request No. SR00246501 has been successfully resolved on 26.12.2025 16:59.
You can clarify the details of all your requests by contacting the support service on our website.
MostbetCom
*********************************
I am going to attach my new bank statement, written proof from my bank, fake payment receipts created by your payment agents, my withdrawal request and screenshot of all complain responses from mostbet.
I have been told everytime by the chat support that your withdrawal has been completed with these TIDs/UTR 298249675490 and 298249833275 however my bank statement, my bank's written proof clearly shows that there is no such transactions pending in their system and they requested to ask the sender to complain with their bank about these transactions.
I have now provided everything on my end and completely supporting in doing so and everything is now on mostbet's end to verify with their payment agent. I have asked chat support to contact payment agent and get their bank statement but they never answered to this question which means there was no such transactions carried out by the payment agents if so where is their bank statement and their bank's written proof.
Again I have full trust and faith with Mostbet to resolve my withdrawal issue and I am requesting @Askgamblers to please push Mostbet to resolve my matter as soon as possible.
Thank and Regards
Zeeshan Naqvi
Please @Askgamblers help me to fast track this complain as it has been pending with Mostbet for the last 3 days.
Thank & Regards
Zeeshan Naqvi
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