Beschwerde #6 Monsterwin Casino

My verification keeps getting rejected without a clear explanation

Von Arnest y.

vor 1 Jahr

Dear [Monsterwin casino],

I am writing to express my concern regarding the repeated rejection of my ID verification. I have submitted all required documents, and they are clear, valid, and fully visible. Despite this, my verification keeps getting rejected without a clear explanation.

Please review my documents again and let me know exactly what the issue is, if any. I would appreciate specific feedback so I can resolve this matter quickly.

Thank you for your assistance.

Unseriöses Casino Monsterwin Casino

Grund Verifizierungsprobleme

Betrag $6000

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Arnest801

• Quebec

vor 1 Jahr

Helllo I want to confirm that I received all my withdrawal please close this compliant

Arnest801

• Quebec

vor 1 Jahr

Hello
I still have two withdrawals on pending 1500$ as soon as I receive them I’ll close this compliant thank you

Monsterwin Casino

• Representative

vor 1 Jahr

Dear Arnest801,

We have checked your account, and we are happy to inform you that your withdrawal has been completed and sent from our side, however it seems to still be in process on the payment provider’s side.

It looks like the withdrawal should be completed soon, therefore we kindly ask you for a little more patience.

For future withdrawal request the procedure will be the same, so kindly asking you when you make a withdrawal to be patience and the money will be into your bank account as soon as possible.

With this email, the situation about your requested withdrawal is solved.

Thank you and have a great day.

Best Regards,
Monsterwin Casino Team

Monsterwin Casino Beschwerde-Statistik

Gelöst 10 / 12

Durchschn. Betrag $1,673

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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