Beschwerde #25 Monsterwin Casino

Withdrawal not processed over a week delay and no transparency

Von Irakli T.

vor 2 Monaten

I have been waiting for my withdrawals from MonsterWin for over a week, and they have still not been processed.

I currently have multiple pending withdrawals, including €800, and there has been no progress.

The support team keeps providing generic responses such as “please wait” without giving any clear explanation or timeline.

I was also informed that a newer withdrawal may be processed before an older one, which is highly irregular and raises serious concerns about fairness and transparency.

Despite contacting live support multiple times and sending emails, I have not received any meaningful update or resolution.

This situation is unacceptable. I expect withdrawals to be processed in a timely and transparent manner.

I am requesting the immediate processing of all my pending withdrawals and a clear explanation for these delays.

If this issue is not resolved promptly, I will continue escalating it through all available channels, including regulatory authorities and public platforms.

Desired outcome: Full payment of all pending withdrawals without any further delay.

Unseriöses Casino Monsterwin Casino

Grund Verzögerte Auszahlung

Betrag €800

Diskussion

AskGamblers

• Support Team

vor 2 Monaten

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Monsterwin Casino Beschwerde-Statistik

Gelöst 10 / 12

Durchschn. Betrag $1,673

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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