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Melbet Casino - Withdrawals not credited to my bank account


vor 8 Monaten

On 01/10/2025, I had requested for withdrawal of Rs.. 49000, Rs.. 50000, and Rs.. 19400 through IMPS.

The payment system showed that the payment was successfully made. I tried to raise a query, but they have insisted I wait till 48hours.

After 48 hours, I had contacted the support. They have raised the query. But the query also got reviewed, and they have provided me with UTR numbers and asked me to approach the bank.

I had checked the bank statement, but the funds have not been received.

Unseriöses Casino Melbet Spielothek
Betrag ₹118400

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name
Dear @Chaitanya7400,

Thank you very much for sharing this update here in the complaint thread.

I sincerely hope that issues like this won’t happen again.

If you encounter any further problems or have additional questions, please don’t hesitate to let me know.
User name loyalty-level-2
Now that the issue is resolved ,please close the complaint. Thank you
User name loyalty-level-2
Dear Askgamblers,

I would like to inform you that the amount was successfully credited to my gaming account recently. I heartfully thank you for your support. I was helped by you when the casino site had shut all the doors and falsely claimed that the payments were made. Without your help I would have not received the funds. Thank you again.

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Melbet Casino - Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
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72h übrig
රු.50,000