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Kingmaker Casino - Unprocessed withdrawal and extremely unhelpful support

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Unseriöses Casino

Kingmaker Casino

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kr 4500

rms Norwegen
vor 1 Woche

I submitted a withdrawal request of 4,500 NOK to Kingmaker Casino on 23/09/2025 — it’s now been over 10 days, and the funds are still not paid.

I have contacted support multiple times via chat and email. Each time, I received a different excuse: "just wait", "we're processing it", "we have too many requests", and now they claim it's a delay from my payment provider — even though the withdrawal is still marked as 'under review' in my account.

I have sent four emails, and all were either ignored or answered with copy-paste replies. Live chat refused to provide any licensing information and told me I had to ask via email — but that also led nowhere.

This experience has been frustrating, opaque, and feels highly unprofessional. I would strongly advise others to be extremely cautious when depositing money on this platform.

rms Norwegen
vor 1 Woche

I kindly request AskGamblers’ assistance in ensuring that Kingmakers Casino honors its obligations and processes my pending withdrawal

vor 1 Woche

Dear RMS,

We are pleased to inform you that your withdrawal request has been successfully completed.

The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Kind Regards,
Kingmaker Team

AskGamblers
vor 4 Tagen

Dear @rms,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.