Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht


Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
Casino Beschwerden

Kingmaker Casino - Outstanding withdrawal requests over 450 Euros

GELÖST

Beschwerde-Info

Unseriöses Casino

Kingmaker Casino

Betrag

€ 450

Kingsergi Niedersachsen
vor 1 Woche

Hey there Again,

once again i have another complain on the same Casino. I think i need to open a complain everytime im processing a withdrawal. Once again i have 2 open withdrawals which are not processed. One of the withdrawal is open for over 6 days.

I have previously made several successful withdrawals from your casino. While processing has occasionally taken more than three days, the funds have always eventually reached my account. However, the above-mentioned withdrawals are still marked as pending, and I have not received any clear or concrete response from your support team.

For your reference, I have attached screenshots of the pending withdrawal requests.

I kindly ask you to review my case urgently and provide a clear update on the status of my withdrawals.

Should you have any questions, please do not hesitate to contact me at any time.

vor 1 Woche

Dear Kingsergi,

Thank you for contacting us.

We would like to inform you that your withdrawals have been completed successfully and your last withdrawal request will be completed as soon as possible.

Thank you so much for your patience and excuse us for the inconvenience caused.

Best regards,
Kingmaker team

vor 1 Woche

Dear Kingsergi,

Thank you for waiting.

Your last withdrawal has been completed successfully.

Thank you again for your patience.

Best regards,
Kingmaker team

AskGamblers
vor 1 Woche

Dear @Kingsergi,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.