Kingmaker Casino - Casino holding withdrawals

Dear Kingmaker Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi rynnz1 and Askgamblers team,

Please accept our apologies for the late reply. Our whole team was off for the Christmas holidays, hope you understand.
We're already investigating this and we'll get back with an answer asap.

Best regards,
Kingmaker Team

Hello,

Problem persists and i still have over 6000€ to be received.

Best Regards.

Dear Kingmaker Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear rynnz1,

We would like to inform you that we are looking into your request.

We would kindly request that you remain patient as we endeavour to complete the withdrawals as soon as possible. Please be aware that because of the holidays, this might take a little bit more time than the usual.

Thank you in advance.

Kind Regards,
Kingmaker Team

Hello askgamblers,

Please bare in mind i'm trying to withdraw since 12 December, KYC took days for them to verify my files, and now i'm still waiting for my withdrawals to be processed.

6000€ to be paid. 0€ paid out

Dear rynnz1 and askgamblers team,

We are still investigating this matter. This takes a bit longer than usual because of the holiday season.
We are sorry for the inconvenience and hope you understand.

Kind regards,
Kingmaker Team

Hello askgamblers and Kingmaker,

You can close, the withdrawals have been paid. Thank you

Best Regards.

Hi rynnz1,

Thank you for the update and apologies for the situation.

Kind regards,
Kingmaker Team

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.