Hi, I'm writing this complaint as I have been waiting for a withdrawal on this casino, which amounts to a total of 500 euros, ever since the 5th of January. This withdrawal is taking too much time and is already at 22 days or 3 weeks, and in support they're only telling me to wait but the withdrawal isn't going through
Dear ani14141,
We regret to learn about your situation.
We would like to inform you that we are currently investigating this matter in response to your concerns.
We will make every effort to assist you and will provide you with an update at the earliest opportunity.
Thank you for being so patient with us! We really appreciate it.
Best regards,
Joker8 Casino team.
Still the withdrawal hasn't taken place, ever since the 5th of January that I requested it
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