Once again, the same tactics from this casino operator.
Deposited 150, didn't use any bonus, doesn't like the Casino and ask for a withdrawal of 300.
That's since 18/7/2025. The casino promotes process of the withdrawal 3 working days after the day it was requested. I think 3 working days are past, except if all financial department staff is on holidays.
It's the same old tactic ,so the casino want's you to lose patience and risk your winnings so they don't have to pay.
Also, if they wanted to investigate anything (i only played slots , no live casino) they should had contact me by now, or asked me to procceed with verification. I have never been asked for non of this.
I attach screenshots of the TOS, my withdrawal request. I have also contacted them by email getting the same generic answers. "be assured" , "high traffic" etc.
I have informed them that we will be in contact from your complaint section from now on.
Beschwerde-Info
AskGamblers
Dear Joker8 Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear dr3adlock46,
We would like to apologize for the delay caused of your withdrawal processing.
We are happy to inform you that your withdrawal will be processed in the nearest time possible and you will receive your funds.
Best regards,
Joker8.com
That's I reply I got 2 weeks now. It makes me wonder,if the casino can't afford to pay a player 300 euros for 2 weeks now, how can afford to employee the person replied for joker8. Let's see.
Dear dr3adlock46,
We are happy to confirm that your withdrawal has been processed, and the money has been sent from our side.
The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.
Best regards,
Joker8.com
Thanks ,once again,to AskGamblers complaint section, the withdrawal has been processed,17 days after. Dear AskGamblers moderator, shall I keep playing at Liernin Enterprises LTD casinos? Is there a prize after a certain amount of complaints? 😂😂. Thank you AskGamblers for helping me once again. Case is closed.
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Joker8 Casino Beschwerden
- 6 von 7 Gelöst
- 1 Tag Durchschn. Antwortzeit
- 1 Woche Durchschn. Dauer
- 416 USD Durchschn. Betrag
-
Ungelöst
Joker8 Casino - Auszahlung wird leider nicht bearbeitet
€115
Ungelöst
Joker8 Casino - Auszahlung wird leider nicht bearbeitet
Hallo Askgambler, ich warte seit dem 22.03 auf eine auszahlung von 115€ das ist die erste auszahlung in diesem Casino, auf ihrer Homepage wird ...
Mehr erfahren -
Gelöst
Joker8 Casino - 1925PLN payment delayed
zł1,925
Gelöst
Joker8 Casino - 1925PLN payment delayed
Dear everyoneThis casino has not paid my withdrawal in the time established after 5 bussiness days , they keep delaying me saying things like they are ...
Mehr erfahren -
Gelöst
Joker8 Casino - Delayed payment for 6 days
€500
Gelöst
Joker8 Casino - Delayed payment for 6 days
Hello everyone, I am making a complaint against Joker8 casino because they have not paid my withdrawal for 500 euros after 6 days of waiting, this is ...
Mehr erfahren -
Gelöst
Joker8 Casino - Withdrawal delay of over 20 days
€500
Gelöst
Joker8 Casino - Withdrawal delay of over 20 days
Hi, I'm writing this complaint as I have been waiting for a withdrawal on this casino, which amounts to a total of 500 euros, ever since the 5th of ...
Mehr erfahren
Haben Sie Probleme mit Joker8 Casino?
