Joker8 Casino - Restricted account for almost 3 weeks

Dear StDaka,

Thank you for reaching out to us.
We are sorry to hear about your frustration.

In order to further investigate your case we would kindly like to ask you to provide us with the email address connected to your account.

Thank you for your understanding.
Kind regards,
Joker8 Team

Dear Joker8 Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Askgamblers,

Thank you for your reply.

Please be informed that we did not receive the information via email.
In order to locate the account we need the email address connected to the account.

Thank you for your understanding.
Kind regards,
Joker8 Team

Dear Joker8 Casino,

We resend the email once again. Please confirm.

Thank you.

Dear Askgamblers,

Thank you for the provided information.

Dear StDaka,

Thank you for your patience.

We would kindly like to ask you to try now again to place a new withdrawal request, you should now be able to do so.
In case there are still problems please let us know.

Thank you for your understanding.
Kind regards,
Joker8 Team

Account is finally unrestricted. Thanks askgambler.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.