Beschwerde #9 Jet Casino

Jet Casino is delaying processing of my withdrawal

Von Sumeet347

vor 1 Jahr

Dear AskGamblers team,

I've been trying to withdraw my winnings since december and it keeps getting delayed or rejected. After each request, the casino asks me to verify my id, my photo, my selfie, my video of holding the id and what not. I've done everything and they still keep on delaying and are not processing my withdrawal.

The live chat is useless as I reached out to them 6-4 times but they always answer the same thing again and again. All my documents are verified and approved, still, they say there is a queue and keep delaying my payment. Dear AskGamblers team, please do something about this casino Jet Casino, this is clearly harassment as my funds are stuck there and I need them, even after all verifications, they keep holding them without a reason.

Kindly look into this matter urgently.

Thank you

Unseriöses Casino Jet Casino

Grund Verzögerte Auszahlung

Betrag $80.21

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sumeet347

• Indien • 1 Bewertungen

vor 1 Jahr

Hello, i received the withdrawal but it took so many days which is so wrong. The casino is holding people's money for such a prolonged time. It's insane and strict action should be taken against such casinos. We players put a lot of work and still very few of us succeed and earn those money in casinos. They cant just stop us like that from withdrawing. For now, the case is satisfied but i ask you askgamblers team, to kindly check on these types of casinos and warn about their delayed withdrawals. I would've never signed up here if i knew their withdrawals would be this slow. That's all i have to say. Thank you for solving my complaint.

AskGamblers

• Support Team

vor 1 Jahr

Dear @Sumeet347,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Jet Casino

• Representative

vor 1 Jahr

Hello, dear player and representatives of AskGamblers!

We would like to inform you that withdrawal request was approved on February 15. Dear player, the funds should now be credited to your wallet.

Best regards,
Jet Casino

Jet Casino Beschwerde-Statistik

Gelöst 5 / 6

Durchschn. Betrag $4,657

Durchschn. Dauer 18 Tage

Durchschn. Antwortzeit 2 Tage

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