Horus Casino - Delayed withdrawals

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Horus Casino

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€ 2000

vor 1 Monat

Dear askgamblers and horus casino. I made three deposits last Saturday all worth of 1000 euros. One of them was accepted on Wednesday but the other two are still pending and I don't understand why because all of them where made at the same time. I made my deposits without bonus and my KYC was processed already last week. I am looking to solve this quickly because they are clearly looking to delay on purpose. Horus casino TOS says that payments should be processed within 2 days.

AskGamblers
vor 1 Monat

Dear @tukorho,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

vor 1 Monat

Hey! Thanks for reply! Total amount of 2000 euros is still pending

vor 1 Monat

Seems like this helped, you can close this now thanks

AskGamblers
vor 1 Monat

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Horus Casino Beschwerden

  • 7 von 8 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 4 Tagen Durchschn. Lebensdauer
  • 775 USD Durchschn. Betrag

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