Beschwerde #9 Gamix Casino

The casino wouldn't let me verify my account

Von Ocekami

vor 1 Jahr

In this casino it is impossible to pass verification, all the time there is an error and a message “contact support”, I have appealed countless times. At first the support service answered that my question is under consideration and they will soon sort it out, the last 2 weeks, no one answers, chat does not work, there is no response to mails, moreover my account was blocked, I can not get any explanations, I am ready to pass verification at any time, but it is technically impossible in this casino.

Unseriöses Casino Gamix Casino

Grund Verifizierungsprobleme

Betrag $4372

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear Gamix Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Ocekami

vor 1 Jahr

I have on my account 4372 USD

AskGamblers

• Support Team

vor 1 Jahr

Dear @Ocekami,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Gamix Casino Beschwerde-Statistik

Gelöst 1 / 8

Durchschn. Betrag $1,262

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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