Beschwerde #7 Gamix Casino

Casino does not approve the withdrawal reuqest

Von Neo M.

vor 1 Jahr

Hello,

Over 48 hours ago I have submitted a withdrawal request in the casino. Once I have submitted the withdrawal the pop-up message said that funds sounds be in my account within seconds, as this did not happen I contacted the casino. They said that withdrawal requests takes up to 48 hours which is now over the timeframe.

I have contacted the casino once again, but they just say that information is sent to some department and that is it. I do not think they will pay out the winnings.

Unseriöses Casino Gamix Casino

Grund Verzögerte Auszahlung

Betrag $2630

Diskussion

Neomusic8

• 2 Bewertungen

vor 1 Jahr

Hello, my last withdrawal of 1.2 ETH was simply cancelled by the casino without any reason after 96 hours. Right now I have requested a new withdrawal once again in the amount of 1.46 ETH.

AskGamblers

• Support Team

vor 1 Jahr

Dear @Neomusic8,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Gamix Casino Beschwerde-Statistik

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Durchschn. Betrag $1,262

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