Beschwerde #1 Gamix Casino

They break their own rules

Von Grozilla

vor 1 Jahr

One week ago I opened an account on their site by click on an ad from your site.

Seeing listed on your site, i thought that they were legit.

I have made 8 deposits on their site without claiming any bonuses.

I won a jackpot with a value of 1900 Euro and they delayed my pay without any reason nor an ETA.

According to their TC they should pay me or refuse my withdrawal in less than 48 hours but it's been 4 days now and my withdrawal is still pending and they keep saying that "We escalated to the responsible team ".

Unseriöses Casino Gamix Casino

Grund Verzögerte Auszahlung

Betrag €1900

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear Gamix Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Gamix Casino Beschwerde-Statistik

Gelöst 1 / 8

Durchschn. Betrag $1,262

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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I need my money back as soon as possible.

It is totally unfair all this situation, and any regulatory authorities should solve this issue.

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