Beschwerde #29 Fairspin Casino

Kept in a loop of time, $1,300 hanging in progress

Von Vinc3

vor 3 Jahren

This casino is playing with me, 2 weeks passed, 10 working days, they keep saying - "expect your money soon... then - we have technical difficulty and we can't send you your funds yet", $ 1300 in this case, and they keep me in a loop for 2 weeks without any resolve in sight. This is unbelievable, never seen such a thing, info in attachment. Fairspin, when will you send me my money?

Unseriöses Casino Fairspin Casino

Grund Verzögerte Auszahlung

Betrag $1300

Diskussion

AskGamblers

• Support Team

vor 3 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Vinc3

vor 3 Jahren

I've received the funds after quite a tiresome process that I've never encountered with any other online casino. Now I can say that this issue is completely resolved.

Vinc3

vor 3 Jahren

So to resume:
1. You paid to me by wire before but now your wire system is broken for 2 weeks
2. My card couldn't accept the payment the first time, so you've sent by wire
3. Now you claim you've sent on bank card despite you asked me for my crypto wallet
4. And also you claim that's the only method (why did you tell me you'll send on crypto wallet then?)
5. One client had the same issue and I provided screenshot that he was paid in crypto, then how so is withdrawal on the bank card the only option, and also you successfully sent my funds by wire before but now it is broken

Make up your mind. I didn't get money.

Vinc3

vor 3 Jahren

To reply on this: "Sir you made deposits via bank card. Withdraw is only available through this method" - no, you've paid by wire but not your wire is broken. And then why did you ask for my crypto wallet address in chat and email and told me you'll send crypto if that's so. After weeks of waiting you are still claiming various things that simply isn't so. Also I've found another client of yours on the complaints here with the SAME issue. Screenshot provided.

Fairspin Casino Beschwerde-Statistik

Gelöst 40 / 41

Durchschn. Betrag $12,582

Durchschn. Dauer 7 Tage

Durchschn. Antwortzeit 1 Tag

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