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222 dollar withdrawal still processing


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Von pintdan
vor 3 Jahren

Hy,

I started playing here about 3 days ago. Everything was fine I lost some I won some. When I won usually I did a withdrawal and it happened, instantly. Until I won a little bit more, 222 usd won, and try to do withdrawal with a same methodology. Via cashback to Mastercard. They processing it, till 5 business day. I asked them every day that how is my transaction. There is time when they state everything is fine and there is other time when they state they faced an issue.

As a reference their Terms and Condition’s: “Withdrawal of funds can take from 15 minutes to 5 business days, depending on the selected payment method.” So in worst case scenario, they should changed from “Processing” status to “Completed” yesterday. Please investigate this. It says the withdrawal started September 5th, but at around 01:00 am so I assume it counts.

Waiting for your clarification,


Unseriöses Casino Fairspin Casino
Betrag $222

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Its arrived. I can confirm. Thanks Askgamblers
User name

Dear @pintdan,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear sir
Excuse us for waiting
As we can see the funds have already reached your bank account
Please check it sir

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