Beschwerde #122 Evobet Casino

Casino is not replying and I have withdrawal of 5000 EUR

Von Mauricio1000

vor 3 Jahren

Good morning, I made a withdrawal request at Evobet Casino on May 23, 2023. and it's still pending.

I've already contacted via chat no one solves anything it just says it's 3 business days but it's been 8 days and it's still the same way.

I've already sent an email no one says what's going on need to know what's going on...

My account it's fully verified so there's no reason not to pay. I've been trying to make a withdrawal since the 16th as they didn't pay I changed the payment method to see if it paid, so I'm seeing if Evobet was going to pay it was gone to have paid.

It's been 8 days and they haven't paid... EVOBET disappointed me!

Unseriöses Casino Evobet Casino

Grund Verzögerte Auszahlung

Betrag €5000

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear @Mauricio1000,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Evobet Casino

• Representative

vor 2 Jahren

Dear AG team,

Since user Mauricio1000 has not replied as of yet, could you please inform us if any additional information is required from our end?

Thank you in advance.

Best regards,
The Evobet Team

AskGamblers

• Support Team

vor 2 Jahren

Dear @Mauricio1000,

Kindly note that, since you used the international domain of our website to submit your complaint, you are expected to use English only in your further complaint-related communication.

Thank you in advance for your cooperation.

AskGamblers

• Support Team

vor 2 Jahren

Dear @Mauricio1000,

Thanks in advance for your cooperation.

Evobet Casino Beschwerde-Statistik

Gelöst 42 / 45

Durchschn. Betrag $2,511

Durchschn. Dauer 11 Tage

Durchschn. Antwortzeit 2 Tage

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Hello, I would like you to help me.

About a year ago, I started playing on this site. I don't have an exact date because there are not enough statistics on the site to check it accurately. My account with them is verified.

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