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After 12 days of waiting, my winnings are still not paid


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Von HJK L.
vor 7 Jahren
Hello guys,
Evobet is not paying my winnings.
I have made a cashout on 02/02/2019 and today 12/02/2019 it's still not payout.
I have talked to the livechat multiple times now, and everytime they say my payment is delayed.
Emailed them now 6 times, and everytime i get the same message, sorry for the delayed payment, you get an emails when the withdrawal is done.
On their website said 24-48 hours to cashout, that is not happened to me.
I think this is my last option and hopefull askgamblers can help me out.
Yesterday the last thing they said when i have spoken to the manager i have priority on my payout??
Fingers crossed on this problem.

Best regards.
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Unseriöses Casino Evobet Casino
Betrag €949

Diskussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Payment recieved Thanks!
This complaint can be closed now.
User name loyalty-level-2
Ok thanks askgamblers team for this fast respondse, will let know when i recieved the winnings :)
Best regards
User name
Dear customer,

We would like to inform you that your withdrawal has been sent today and you will receive the money in 2-3 working days into your bank account.

We apologize for any inconvenience caused.

Kind Regards,
evobet Team

Evobet Casino Beschwerde-Statistik

Gelöst 42 / 45
Durchschn. Betrag $2,511
Durchschn. Dauer 11 Tage
Durchschn. Antwortzeit 2 Tage