Queja #23 Evobet Casino

After 12 days of waiting, my winnings are still not paid

Por HJK L.

hace 7 años

Hello guys,
Evobet is not paying my winnings.
I have made a cashout on 02/02/2019 and today 12/02/2019 it's still not payout.
I have talked to the livechat multiple times now, and everytime they say my payment is delayed.
Emailed them now 6 times, and everytime i get the same message, sorry for the delayed payment, you get an emails when the withdrawal is done.
On their website said 24-48 hours to cashout, that is not happened to me.
I think this is my last option and hopefull askgamblers can help me out.
Yesterday the last thing they said when i have spoken to the manager i have priority on my payout??
Fingers crossed on this problem.

Best regards.

Casino en conflicto Evobet Casino

Motivo Pago retrasado

Cantidad €949

Discusión

AskGamblers

• Support Team

hace 7 años

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Betman

• Países Bajos

hace 7 años

Payment recieved Thanks!
This complaint can be closed now.

Betman

• Países Bajos

hace 7 años

Ok thanks askgamblers team for this fast respondse, will let know when i recieved the winnings :)
Best regards

Evobet Casino

• Representative

hace 7 años

Dear customer,

We would like to inform you that your withdrawal has been sent today and you will receive the money in 2-3 working days into your bank account.

We apologize for any inconvenience caused.

Kind Regards,
evobet Team

Estadísticas de quejas de Evobet Casino

Resueltas 42 / 46

Cantidad promedio $2,466

Duración media de quejas 11 días

Tiempo de respuesta promedio 2 días

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