BetBoro Casino - Keep Declining £2,000 Withdrawal

Dear Sir/Madam,

After checking the transactions of your account, we would like to inform you the following:

We have requested on 26th of June to send your documents in order to verify your account and activate your withdrawals. You have done that and after 2 days your account was fully verified.
You have requested a withdrawal via Mastercard and we had to reject it as we do not support withdrawals through that type of cards. We have asked you to request a withdrawal either via Visa Card on Bank Transfer. You have chosen bank transfer but you have entered wrong bank details as the swift of your bank was wrong and unfortunately, we were not able to process the withdrawal. You have requested again and now it is on the finance department to process it on a high priority.

We would like to apologize for the inconvenience and we would like to ask you kindly always to double check the details in order to avoid delays.

In case you need any further clarifications, please do not hesitate to contact us again or to contact our support team.

Kind Regards,
Betboro Team

Dear @JonnyDixon,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Hi there is a few discrepancies in what you have said above but right now that is pointless, I have requested my withdrawal on the 6th july and still today the 10th july it is pending and has not even been looked at but you say about its on high priority, please just give me my money.

Hi,

You have requested a withdrawal on the 6th of July in the evening which was Friday.

Please, keep in mind that bank withdrawals require 3-7 working days until the funds reach the account.
You will receive your money in the next coming days.

If you need anything else, please do not hesitate to contact us again either here or via our support team.

Kind Regards,
Betboro Team

Dear @JonnyDixon,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.