Beschwerde #5 Caspero Casino

Deleyed and cancelled withdrawals

Von Taijjj

vor 2 Monaten

I have done first withdraw request at 18.3.2026
You can withdraw 500e per day and have 3 request at the same time. Casino has cancelled all my requests one by one and claim it's a technical issue by provider.
I find it very shady that there isn't issues with any other casino who have the same provider (Zimpler).
I haven't been given any more information about the situation and I have not been asked to perform KYC.
Evert time I make a withdraw request I'ts cancelled after 3 working days.
My total winning balance is 3900€ and I'm afraid that The casino is not gonna pay my winnings.

Unseriöses Casino Caspero Casino

Grund Verzögerte Auszahlung

Betrag €3900

Diskussion

AskGamblers

• Support Team

vor 1 Monat

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Taijjj

vor 1 Monat

I have now received all my money and this case can be closed. Thank you!

Caspero Casino

• Representative

vor 2 Monaten

Dear Taijjj,

We kindly inform you that your recent withdrawal requests have been completed successfully and the new ones will be initiated at the nearest time.

Thank you for your patience and understanding.

Best regards,
Caspero Team

Taijjj

vor 2 Monaten

Update to this case: I have received 1000€ out of the 3900€. Still waiting for the rest.

Caspero Casino Beschwerde-Statistik

Gelöst 5 / 6

Durchschn. Betrag $65,645

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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