
Hi, I'd like to make a complaint about Campeonbet casino. I deposited five times (list of my deposits attached). I usually won but always lost eventually so I didn't make any withdrawal yet. Today I deposited again as usual and won again, but after about two hours of playing my balance got suddenly wiped except my original deposit amount. I stopped playing and immediately asked support what's going on. They said I had a bonus and due to T&C's my balance got forfeited. However, upon registering, I clearly stated to never receive any kind of bonus. The casino offers this opt-out themselves and I used it. It is still active in my profile (screenshot attached). However, the casino dismissed my request for more information so I'd like your help with recovering my funds if possible. I never wanted any kind of bonus and when I made a deposit today, I didn't activate any bonus either. I suspect the casino may be forcing some kind of unnoticabke bonuses on players who refused all bonuses so they can confiscate their winnings. Please, help me recover my funds that I won fair and square. I didn't have any bonus activated as you can see from the screenshots and I didn't even notice any kind of a bonus in my account (but there couldn't have been a bonus since I refused it). I also have my chat support history, if needed I can send but I couldn't upload it here due to formatting. Thank you