Beschwerde #11 BonusBet Casino

Delaying the withdraw without any good reason

Von Beim

vor 2 Jahren

Please note that, as T&C indicates, an extension of up to 2 additional days may be warranted in the event of further investigation. However, it is essential to emphasize that you have already verified and endorsed the matter is approved and don't need anything else than ”the relevant team” to put the payment in motion. Therefore, there are no justifiable grounds, even in accordance with your own regulations, to extend the period beyond 48 hours." Bonusbet casino IS violating their own T&C sayin they will complete the payment within 2 days and that timeframe IS exceeded , The kyc has reviewed my withdrawal so there is no need for more documents and my account IS fully verified so they are just delaying. The customer service is terrible answering with copy paste and not helping me resolve this matter. This is not the first time these new casinos do this. The amount of the withdraw is 500e.

Unseriöses Casino BonusBet Casino

Grund Verzögerte Auszahlung

Betrag €500

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Beim

• 1 Bewertungen

vor 2 Jahren

This matter is resolved , thank you for youre help

BonusBet Casino Beschwerde-Statistik

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Durchschn. Betrag $5,336

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 2 Tage

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