Malicious software and casino is not resolving it

Dear @mjayare6,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello mjayare6 and AskGamblers Complaint Team,

Thank you for the detailed update and for the effort you have put into following this matter up — we understand that this situation can be frustrating.

To address your questions directly, yes, both links you shared have been properly reviewed by our Technical Team.

Cloudflare Radar
The Cloudflare Radar scan clearly shows “0 risks found.” This confirms that Cloudflare’s threat intelligence and malware monitoring systems have detected no security risks associated with the Blaze Spins domain.

The section labeled “Security violations · 7 found” does not indicate malware or malicious software. These entries are CORS (Cross-Origin Resource Sharing) policy notices, which reflect standard browser security behavior where certain external resources are blocked by design. This is expected and does not represent a threat.

URLVoid
The URLVoid scan shows that Blaze Spins passes 33 out of 35 security checks, with no malware or phishing classification. The remaining checks are most likely automated heuristic signals or false positives. Importantly, the domain is not blacklisted and is considered safe by major security authorities.

Taken together, these independent third-party results — including your own scans — consistently confirm that Blaze Spins is clean and operating safely, with no evidence of malicious software.

Regarding Avast support, we would like to clarify an important point. Community forum posts, including the Avast Community, are not official security determinations or vendor-issued findings. While such forums can be helpful for general discussion, they do not constitute an authoritative or technical ruling on a website’s security status.

Additionally, Blaze Spins is not able to contact, call, or engage with Avast on behalf of an individual user, nor can we use paid or account-specific support channels related to a player’s personal browser or security software. Any direct communication with Avast must be initiated by the user whose browser is generating the warning.

At this stage, based on all checks performed, there is no indication of malicious software originating from Blaze Spins. Should Avast provide any official or concrete explanation regarding why their browser is displaying this warning, we remain open to reviewing that information again.

We will remain available here and continue to cooperate should any new, verifiable information arise.

Kind regards,
Carlos
Blaze Spins Team

annoyingly the browser email i mentioned above said it isnt monitored they have made it impossible to contact them unless you pay to ring them absolute joke, i have posted in the avast community for answers however had to just name the url checkers blaze spins and myself used rather than the ACTUAL links used due to community policy i dont suppose blaze spins management would be willing to contact the “call +1‑844‑973‑3072 (24/7, toll-free) on my behalf for answers? if not heres my community post: https:­//c­omm­uni­ty.a­va­st.c­om­/t/­mal­ici­ous­-so­ftw­are­-is­sue­-ca­nt-­con­tac­t-a­vas­t-s­ecu­re-­bro­wse­r/9­07778 hopefully a helpful reply appears soon otherwise i dont really know what else to do

I have sent a email to: browse­r.a­ndr­oid­@av­ast.com, its the only email I can find hopefully I get a helpful reply I have copy pasted your reply about all the site safe checks blaze spins management and the 2 I myself have done as well as a screenshot of the "more details.." area of the malicious software prompt all I can do is wait for a reply