Beschwerde #31 BetBoro Spielothek

BetBoro Casino - Unable to withdraw £115.25 from Betboro

Von Maria T.

vor 7 Jahren

Hello, I have been trying to withdraw £115.25 from Betboro for almost a month. I deposited using my Visa debit card but whatever method I try to use to withdraw my attempts are being rejected for always the same reason, which is that I need to use the same method which I used for depositing. However I tried almost all obvious methods and it still does not work. I wrote to customer support and asked them to write me step by step how to withdraw guide, but they did not, the only answer I got was the usual one. I read that many people had similar problem so I would like to know what to do now, how to resolve this issue. Thanks and Regards

Unseriöses Casino BetBoro Spielothek

Grund Rückerstattung wurde abgelehnt

Betrag £115.25

Diskussion

AskGamblers

• Support Team

vor 7 Jahren

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

AskGamblers

• Support Team

vor 7 Jahren

Dear all,

Please be informed that the internal issues we have been experiencing with the AskGamblers Casino Complaints Service /AGCCS/ system have been successfully resolved and it is now back to normal operational state.

Prlk520

• Vereinigtes Königreich

vor 7 Jahren

I received the money today. Thank you

BetBoro Spielothek

• Representative

vor 7 Jahren

Hi,

Please, request a withdrawal using the option Bank Transfer as it seems that your card or bank does not process the withdrawal.

We apologize for the inconvenience and thank you for your understanding.

Kind Regards,
Betboro Team

BetBoro Spielothek Beschwerde-Statistik

Gelöst 18 / 24

Durchschn. Betrag $2,722

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 1 Tag

BetBoro Spielothek Beschwerden

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Spoke countless times with live chat, wrote e-mails. On e-mail I do not even get an answer. Live chat says always the same bullshit: "they will take care", and nothing happens. I always asked them to send me the chat transcript via e-mail, they never sent.

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The reason I tried to deposit with my credit card was to withdraw my winnings on that (if no other acceptable option are available...). But until I don't make a successful deposit with the card, I cannot make withdrawals on it.

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