Beschwerde #48 BetBoro Spielothek

BetBoro Casino - Troubles getting paid again

Von Eduardas G.

vor 6 Jahren

Dear Sir,

I am unable to withdraw money from my account.

My withdrawal requests via VISA were rejected "due to technical problem" twice and I was suggested to by support to order wire transfer withdrawal instead. I am absolutely happy to do so but bank withdrawal option was removed from my interface (see screenshot attached) and I cannot order it. Support suggested to clear cookies, it does not help.

I am left with no option to withdraw money and support does not respond to emails.

Please help me withdraw funds.

Thank you.

Unseriöses Casino BetBoro Spielothek

Grund Abgelehnte Auszahlung

Betrag €3064.85

Diskussion

AskGamblers

• Support Team

vor 6 Jahren

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

dumpty

• Litauen

vor 6 Jahren

Dear Sir,

I can confirm I could finally withdraw and bank transfer option was returned to my interface. This issue can be closed now,

Thank you for your help.

AskGamblers

• Support Team

vor 6 Jahren

Dear @dumpty,

Please let us know if there's an update regarding your ongoing complaint. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

BetBoro Spielothek

• Representative

vor 6 Jahren

Dear Sir/Madam,

You are a long time a customer of us and you have requested quite many times and big amounts withdrawals from us without any problem.

Your last withdrawal was requested on 14/9 which was Saturday.
You must expect the funds to hit your bank account in the next 3-5 working days.

If you have any issues, you can contact our support team via email or live chat.

Kind Regards,
Betboro Team

BetBoro Spielothek Beschwerde-Statistik

Gelöst 18 / 24

Durchschn. Betrag $2,722

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 1 Tag

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I would like to raise a complaint against Betboro, who does not make me able to withdraw the money from my account. I was playing for several months really without any problems. It was a good run and I was able to make some decent profit, and decided to withdraw part of my winnings. My first withdrawal request was rejected and I was asked to complete the verification of my account.

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