BetBoro Casino - Account locked over a month for no reason

Hi,

In order to be able to check your complaint further please give us your username or account ID.

We are looking forward to receive your reply.

Kind Regards,
Betboro Team

Dear BetBoro Casino,

AskGamblers Complaints Team would like to remind you that player's login details could be found within the notification email sent from our complaints system. However, to avoid losing time we have just sent these manually as a private message.

Dear Sir/Madam,

Thank you for your message.

After checking your account, we would like to inform you that our security and fraud team has to check in more depth your account with our 3rd party payment providers.

We expect to complete all the security checks of your account by the end of next week.

Thank you for your patience and we apologize for the inconvenience that we might caused you.

Kind Regards,
Betboro Team

Dear BetBoro Casino,

Please let us know if there's some update regarding this case.

Dear Askgamblers,

We have completed the security checks, now the account is reactivated again and the customer has access to his account.

If you need any further clarification, please let us know.

Kind Regards,
Betboro Team

Dear @artturoo,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

I was able to log on to my account on Tuesday, and then I did a withdrawal but my withdrawal is still not accepted ?

Dear Arturo,

You requested a withdrawal on the 23rd in the evening.
You should expect your funds to reach your account in the next couple of days.

Kind Regards,
Betboro Team

The withdrawal has come to my account. Thank you.

We are glad that we have solved the proble­m/m­isu­nde­rst­anding
Thank you very much for your cooperation