Beschwerde #7 Bankonbet Casino

Support does not give me a solution to my withdrawal

Von Philippe M.

vor 2 Jahren

I have been trying to withdraw my money for weeks and they rejected me due to an error when entering my bank account,

I solved the error and even created another bank account and I still have the same problem,

I spoke to support explaining my problem and they did not give me a solution, they asked me to delete the cache and clear cookies and they didn't give me a solution. They told me to send an email to support@bankonbet.com to make the manual withdrawal. I did it weeks ago and I have no response to this day.

When I spoke to support today and told them the problem I had, what they did was log me out of my account and didn't give me any response.

Unseriöses Casino Bankonbet Casino

Grund Abgelehnte Auszahlung

Betrag $33.25

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

eviltakeo

• Peru

vor 2 Jahren

complaint resolved, thanks askgamblers

Bankonbet Casino

• Representative

vor 2 Jahren

Dear Customer,

Thank you for providing us the necessary details.

We have forwarded the details to the relevant department and we will let you know once the withdrawal is processed.

We sincerely appreciate your patience.

Best Wishes,
Customer service

AskGamblers

• Support Team

vor 2 Jahren

Dear Bankonbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Bankonbet Casino Beschwerde-Statistik

Gelöst 31 / 35

Durchschn. Betrag $1,997

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

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