Beschwerde #70 Bankonbet Casino

Account review and no withdrawal

Von asdadas

vor 4 Monaten

Hi, my account was closed on this casino or put into review as they say, anyways, I've been sending emails to the casino to get teh withdrawal of my funds, which that I have are 406 euros, however, they told me to wait 3 weeks ago and since then I've not heard anything from them. I haven't passed kyc as they haven't requested any documents and have not responded to my email. The account was closed probably around the start of January so it's already been a long time with no advances regarding the withdrawal

Unseriöses Casino Bankonbet Casino

Grund Abgelehnte Auszahlung

Betrag €406

Diskussion

AskGamblers

• Support Team

vor 3 Monaten

Dear Bankonbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

asdadas

vor 4 Monaten

Okay will wait

Bankonbet Casino

• Representative

vor 4 Monaten

Dear asdadas,

Thank you for reaching out to us.

Your request has been forwarded to the relevant department, which will review it and provide an update at the earliest convenience.

Thank you for your patience and understanding.

Best regards,
BankonBet Casino Team

AskGamblers

• Support Team

vor 4 Monaten

Dear Bankonbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Bankonbet Casino Beschwerde-Statistik

Gelöst 31 / 35

Durchschn. Betrag $1,997

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

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