Beschwerde #1 21.red Casino

They don't send me my money

Von ako1986

vor 2 Jahren

They don't withdraw my money, I have tried in over 1 week to withdraw.

The first thing I did before I started to play was to verify my account and they approved it and welcome me.

Then I started to play and won money and wanted to withdraw and then the problems started. They ask for new documents all the time, I provide them and they approved all.

The last document was approved Friday , and still now today withdraw is pending. They first tell me the bank department have a lot to do bla bla, and now from today they say they don't know when they will review it and they don't know when money will be sent.

I feel like this site is scam as I have read a lot of bad reviews about them.

I want this solve or I will also do a complain to mga!

Unseriöses Casino 21.red Casino

Grund Verzögerte Auszahlung

Betrag €800

Diskussion

ako1986

vor 2 Jahren

No my money is still pending nothing happends and they make new exuses every day i rely need help with this i feel scamed

AskGamblers

• Support Team

vor 2 Jahren

Dear 21.red Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

ako1986

vor 2 Jahren

My witdraw is in total 800 euro

AskGamblers

• Support Team

vor 2 Jahren

Dear @ako1986,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

21.red Casino Beschwerde-Statistik

Gelöst 2 / 4

Durchschn. Betrag $964

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 2 Tage

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