Beschwerde #72 21 Casino

Stalling my withdrawal for months

Von Sarboooty

vor 4 Jahren

I have made a withdrawal 4121 euro since 24 November and so far I have not received my money. He told me that they need to wait 10 days business for the withdrawal. The on 14 December they said that they need an statement bank and after sending them they said you will need 10 days business. Which is the date of 28 December until this moment I have not received my money and they said we need an account statement that proves that you did not receive the money I sent them and I am still waiting for my money and all the documents and conversations I have I present to you in case they deny them

Unseriöses Casino 21 Casino

Grund Verzögerte Auszahlung

Betrag €4121.2

Diskussion

AskGamblers

• Support Team

vor 4 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

21 Casino

• Representative

vor 4 Jahren

Hi Sarboooty,
We are glad to hear that and happy the situation is resolved.
Kind Regards.

Sarboooty

vor 4 Jahren

I received the money minus 4096 euros 3 days ago
Thank you askgamblers

21 Casino

• Representative

vor 4 Jahren

Hi Sarboooty,
To acknowledge the payment is being processed, I made sure the Proof of Payment is being sent to you privately, of course for data protection reasons. You should have received a message in the next few minutes from one of our account managers.
They will still inform you it still needs a few days to be processed, but given the fact it already started last week it should finally be transferred very soon. Unfortunately banking issues sometimes do happen and of course it shouldn't turn into a problem and inconvenience to you. We understand that completely.
Once again, our apologies; we are following this case every day to assure its resolution as soon as possible.
Best Regards.

Thank you for your patience.

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