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Cassino 888

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 149 Avaliações
Tempo de resposta às reclamações 399 Reclamações
2 dias média 399 Reclamações
O que gostamos
  • Fornecedores de software de nível superior
  • Design agradável para celular
  • Famoso cassino ao vivo
  • Interface de fácil utilização
O que não gostamos
  • Restrições para alguns países
  • Suporte via chat online indisponível
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino 888

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://br.888casino.com/
Estabelecido em
1997
Licenças
Gibraltar Regulatory Authority, UK Gambling Commission, Malta Gaming Authority, Serviço de Regulação e Inspecção de Jogos de Portugal (SRIJ)
Programa de Afiliados
Idiomas
Chinês, Inglês, Finlandês, Francês, Alemão, Japonês, Russo, Espanhol, Português
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino 888 é um cassino online em que os membros podem entrar e jogar uma série de jogos que incluem caça-níqueis de vídeo, jogos de mesa, jogos de vídeo pôquer, além de muitos outros. Eles também possuem um cassino ao vivo apresentado por crupiês reais em tempo real. Os jogadores poderão desfrutar de jogos oferecidos por fornecedores de software populares incluindo NetEnt, Red Tiger Gaming e Yggdrasil Gaming. O site tem versões em vários idiomas, incluindo português e inglês, e pode ser acessado instantaneamente ou em qualquer lugar. O Cassino 888 é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority), pela Comissão de Jogos do Reino Unido (UK Gambling Commission) e pelo Serviço de Regulação e Inspeção de Jogos de Portugal (SRIJ).

Países e territórios restritos

Infelizmente, por conta de restrições de países, alguns jogadores não poderão abrir uma conta. Para obter a lista completa de países e territórios restritos, os jogadores devem verificar em “Mais detalhes do cassino”

Jogos Online

Os jogadores que desejam experimentar alguns caça-níqueis de vídeo terão várias opções, já que o cassino conta com nomes como a NetEnt. Existem mais de 100 dos melhores jogos de qualificação, além de alguns jogos originais do 888. Os jogadores podem pesquisar os jogos por fornecedor para facilitar a busca ou pelo número de linhas de pagamento que possuem. Entre os jogos caça-níqueis, alguns dos mais conhecidos são: Starburst, Hall of the Mountain King, Pirates’ Plenty, Flaming Fox e Vikings Go Wild

Os membros que procuram jogos de mesa podem acessar o lobby do cassino e escolher entre uma variedade que inclui os populares jogos blackjack e roleta. Para aqueles que gostam de jogos de cartas, há opções de pôquer, como o Pôquer de 3 Cartas e o Cassino Hold'em. 

Há ainda uma seleção de jogos de vídeo pôquer para quem procura algo um pouco diferente. Os jogadores podem experimentar alguns tipos, como Jacks or Better e Deuces Wild. Por último, o cassino também conta com alguns jogos de raspadinha

Cassino ao vivo

Quando se trata do cassino ao vivo, os jogadores podem aproveitar os jogos que são realizados por crupiês reais que conduzem as apostas ao vivo. Os jogadores competirão uns contra os outros em um ambiente on-line seguro e poderão participar de jogos como a Roleta e o Bacará. 

Jogos para celular

O Cassino 888 também está disponível para ser usado em qualquer lugar por meio do seu cassino para celular. A versão para celular do site está disponível para smartphones e dispositivos móveis. Dessa forma, os jogadores não precisam fazer o download de um aplicativo para jogar. 

Suporte

Qualquer pessoa que precise de ajuda e assistência pode entrar em contato com a equipe de atendimento ao cliente dos cassinos. Infelizmente, não há suporte via chat online disponível, mas os jogadores podem entrar em contato com um agente na seção entre em contato conosco no site do cassino e abrir um chamado.

Segurança e imparcialidade

Quando se trata de segurança, o cassino usa um alto nível de criptografia SSL e serviços de firewall para garantir que as transações pessoais e financeiras dos jogadores sempre sejam mantidas seguras.

Também é usado um gerador de números aleatórios para os caça-níqueis e jogos de mesa, a fim de garantir que os jogos sempre produzam resultados justos e aleatórios

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino 888. Saiba mais sobre reclamações.

Mostrar todas as reclamações
888 Casino - Holding CAD 30k Withdrawal With No Timeline or Resolution
I’m seeking advice from the community regarding an ongoing withdrawal issue with 888casino.

I deposited a significant amount of money into my 888casino account and, overall, I lost most of it. However, during one period of play, I was fortunate enough to win approximately CAD 30,000. When I requested a withdrawal, it was placed on hold, and I was asked to submit identity verification and proof of funds documentation.

I provided all requested documents promptly and answered every follow-up question. This process began on December 5, 2025. Since then, I have received multiple emails stating that my identity and source of funds are still under review, but no clear timeline has ever been provided. I have also received several responsible gambling emails during this period.

Despite full cooperation and submission of all required documentation, the withdrawal has not been completed. Recently, I received an email stating that the withdrawal amount was returned to my gaming account, even though I did not request this or authorize it.

It has now been more than 23 days, and the funds remain inaccessible. Customer support chat has been unable to provide meaningful answers, and email responses take weeks, often without addressing when the withdrawal will actually be processed.

At this point, CAD 30,000 remains stuck in my 888casino account, despite compliance with all verification requirements. I am looking for guidance from others who may have experienced similar situations or advice on how to escalate this properly, as it appears the casino is not following its stated verification and withdrawal policies.

Thank you in advance for any help or insight.
staus Não resolvido
$30000
888 Casino - Taking forever to verify my documents
Hello FendiBendi here, Ive been playing on 888casino for a few months now and Ive made 2 withdrawals in the past and of course of my own fault I cancelled the withdrawals and gambled them and lost since it said it was a 1 day wait for the payment, I waited a day and of course I didnt get my payment.

11/9/25 5:54 am $9031.00
11/11/25 5:20 am $3000.00

Those above I cancelled the withdrawal and Lost since it was taking long to get COMPLETELY my fault, thats not the full problem here.
Now I have 3 pending withdrawals, I personally made the choice of putting the option to not cancel withdrawals so I wont gamble my winnings and make the same mistake again, These below are my new withdrawals.

11/18/25 12:13 am $1250
11/18/25 7:50 am $200
11/20/25 4:18 am $2700

the problem here is that they say it takes 1 business day to make the transfer. its taken longer then a business day.
they asked for me to submit my visa card and proof of idenity, in which i have submitted both. Card and Drivers license.
they say it should take 72 business hours. its been longer then that.
I reach out to the live chat they say they moved the case to the verifying department to urgent, still no one emails me or gets back to me.

Now Ive been doing abit of my own research online and it seems like Im not the only one with this issue this casino likes to play the long game with alot of its clients and take its sweet time and make it a very miserable and dreadful experience to cash them out but they have no problem taking payments on deposits to allow them to play.

How does this make sense?
staus Não resolvido
$4150
888 Casino - Stalling with additional KYC
I created my 888 Casino account in 2021. I went through the initial stage of verifying my account. Throughout the years, I have played and won and cashed out. Then this past week, they asked me to verify my identity and provide source of income. I am doing that, but then I get emails asking me to do it again and again etc. I have submitted enough suffice evidence multiple times. I have screenshots and copies of emails.

The first time I submitted I got an email sating my documents were approved. Then I just needed to verify Identity. Complied. Asked to upload income again. Complied. Asked for income again. Complied.

I have uploaded documents 3 or 4 times now. I am getting the run around and now I cant even get a response. When I attempt to upload the documents, it just spins and spins. I even tried emailing.

I feel everything I uploaded was suffice and more than enough. I also sent paystubs from 11 months ago and bank statements from that time.

So unprofessional, even general loans etc see your information as adequate when you provide it.

I havent applied for a loan since I bought my car, but even that is satisfied with just a couple bank statements and banking information. Which I did provide to 888!

I think its a phony casino now. I understand "know your player" and I complied, more than 3 times now. I have nothing to hide thats why I have complied with what is being asked. Does anyone know how to review Canadian documents there?

Dont waste your time. I should have spent more time reading the reviews. I feel really bad for people who have won big and are having this issue.

It is at the end of the day, a scam.
The verify ID section wont even allow me to upload now. I email support and they aren't helping send my documents to the right people.

I have nothing to hide, thats why I keep reaching out to support, I want my stuff verified.
staus Não resolvido

Estatísticas de Reclamações

Resolvido 331
Valor médio $ 8,528
Duração média da reclamação 8 dias
Resposta média 2 dias

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Avaliação do jogador
4.3/10 149 revisões

Principais avaliações de nossos jogadores

Usuário inativo
7/10

Good interface - unlike everyone else, I have had a good experience with payouts.

Have had no contact from the support. Still need to verify, still need to withdraw. Will test this out on a smaller amount ($360USD) and see how well they process the payment. Not happy the do not have a 24/7 chat support. Will amend rating if they process this fast!

Thank you for taking the time to rate us! We are so happy to know you are enjoying your time with us. In regards to the verification and withdrawal queries, please note that: - Emails sent to our Support team will be responded within 48 hours. - Emails sent to the Operations department will be handled within 72 hours. - Withdrawals are processed within three (3) business days from the day they are requested. Based on the payment method, it will take additional days for you to receive it. We will be more than happy to review your account and provide you with specific information about your withdrawal and verification queries. Please send us the username for your 888casino account via private message. Looking forward to hear from you soon. 888 Team

user avatar

Quite happy with the payout. It's sometimes works sometimes not, depending on time, I guess.

However, something very strange happened during my last chat with representative. I contacted regarding an issue for withdrawal, inquiring the time it would take before the money's paid out, and unintentionally (jokingly) said I sometimes I get a gambling urge, and they closed down my account instantly and sent me a bull***t e-mail about how to stop or intervene with gambling and refused to change their decision. I pleaded the decision, saying I never said seriously I had a gambling problem, the issue I was contacting about was a withdrawal, not a problem with gambling, it was a joke and not intended as serious and stated I never had a record of spending too much or urge to cross my limits or ever felt bad after losing too much. Their response was a stereotypical e-mail, stating that I was not allowed to have an account anymore on any of their casinos and some shit about stopping to gamble because of they misinterpreting my word. I don't recommend this casino, as they don't listen to their customers and have problems with their players. Unfortunately it's a fact, I recommend other ones. Thank you.

Thank you for taking the time to share your feedback with us. Not only is it our mission to provide our members with the most entertaining gambling experience but it is also our duty to help prevent compulsive usage of our gaming products. Like many things, what is enjoyable in moderation can be disastrous in excess. Taken the above into consideration, I trust that you understand why we restricted your account after you made a statement such as, “I sometimes get a gambling urge”. As a Company that promotes Responsible Gaming, we take such comments very seriously and we will make decisions (i.e. restricting your account) in order to protect you as a player. If you would like to discuss this matter further, or have any other questions, please feel free to send us an email with your 888casino username. The address is: [email protected] Sincerely, 888 Team

user avatar

To be honest, only thing that 888casino does good is taking your money...
None of deposits went wrong.

I didn't like it at the start... But I decided to try it... BIG MISTAKE... Don't even know why I played there....
Deposited about 1000e all together, not even once going over my deposited amount...
Just loss loss loss.. I contacted them to ask them is that normal, or RTP depends on the country I'm playing from...
(considering how it was taking my money without any chance to win, in one moment I was sure players from my country are not allowed to play, so they won't win anything, only loose...)

When I contacted them, they immediately locked my account and banned my access.
I was MAD!!!!

I would like to see some response from them, my nick was Ruki2001 ;)

Thank you for your review. We are very sorry we failed to meet your expectations. Kindly note that the correspondence we received from you contained concerning statements, Responsible Gaming wise. I would like to take this opportunity to highlight that 888 promotes Responsible Gaming. We want to ensure that gambling remains a source of entertainment and as such, we ask our customers to remember these simple pointers: • Be sensible – only gamble what you can afford and are willing to lose. Think about how much you’re spending and track your spending through the site. You can use deposit limits to manage the amount you spend. • Gambling is a game of chance. There are no formulas that guarantee winnings. • Never try to chase your losses. • Check the amounts you spend on a regular basis in the Cashier. We also pride ourselves in providing a fair gaming opportunity for all. Presently, we do offer our services to your country of residence. Kindly note that your country of residence is not a determinant of your luck. We remain available if you have any further questions or concerns. Sincerely, 888 Team

user avatar

A couple of good slot games. Apart from that there is not a lot I like about 888.casino

Very low win pay out. Short amount of play time for your money. No fun at all. I play a few other casino sites this is the worst site I've used

LLEDSWORD, thank you for taking the time to provide feedback about your experience with us. We are sorry that it did not quite match your expectations. Because we pride ourselves in providing a fair gaming opportunity for all, 888casino is subject to regular monitoring by eCogra, which is a leading independent and internationally accredited testing agency, specializing in the certification of online gaming software and systems. Based on their evaluations, the average percentage payouts of all our games is 96.6%. For a breakdown of the payout percentage of our casino games, please click the link below: https://secure.ecogra.org/certification/31828bd8-d68a-4ac3-aa67-fcfd4aaa26cc Payout Percentage Report If you would like to discuss this matter further, please feel free to send us an email with your 888casino username. Email: [email protected] Sincerely, 888 Team

user avatar

Not much really although I did receive my bonus instantly

Painfully slow, constantly tripping out mid game, bit boring frankly. There are definitely better sites which I will stick to in future.

We are truly sorry to hear about your dissatisfaction and hope there is something we may do to change this turn of events. Please DM your username so we can locate your account.

user avatar

They promise 100% bonus for first time players. I deposited £60 and the bonus never materialized.
No live chat so you can forget about trying to resolve the issue quickly.
Needless to say I am not pleased about this site.
I sent them an email a day ago but I have not received an answer yet.

We are really sorry to hear that you are not pleased. Our main goals are to ensure the enjoyment and satisfaction of all our members. Please DM your username and we will be happy to assist.

user avatar

Nothing

Gives you all the first deposit bonus and free spins then you don't recieve them. Doesn't say anywhere about how to claim them, they show up in rewards but don't activate when you play the selected games. Minimum deposit of 20 is also a joke. Won't be using again

We are truly sorry to hear that you had trouble locating and using your Free Spins. Please DM your username so we can locate your account; we will be happy to provide you with information on how you can use our Free Spins in the future. Thank you for your patience. 888 Team

user avatar

Nothing.

Absolute joke of a site. Deposited 20 with the promotion £120 freeplay and 20 free spins played through my £20 no problems at all, went to play the spins and free play and guess what none of the inclusive games would load just a blank screen yet other games are loading absolute scam I will be reporting it!!!

I also tried playing on the app, online and on my tablet, clearing cache etc etc all the same not loading.. I then went to contact and no online chat come on really!? So now I’ve emailed them and apparently they will be getting back to me in 48 hrs absolute joke I will be leaving this review every where possible to warn others the worst site I’ve ever been on and I’ve tried loads!! Alexd1davies

Stable and slick gaming experience especially live casino games are nice.

Bait-like bonus promotion - When depositing $200, it said bonus $70 will be credited but it never happened. Funny enough, they have FAQs about why bonus is not credited which means they know this is trap with fine prints.

Hi there, Sorry to hear that you didn't get your bonus. If you send your details to [email protected] then we will look into it right away. Many thanks, 888 Team

user avatar

I was recently playing on the online Roulette live tables on 22/07/2018 when suddenly each time in a row of 7 everytime I placed my bet and the numbers I had covered landed a message came up stating "Bet Rejected".

I raised this with the support team who was no help at all having to repeat the issue several times - then having the response they know about this issue and it is being looked at whilst crunching over the phone eating which I found very unprofessional. My stakes were approx £250 and my total winnings would have been approx £2500

Despite sending screenshots of all the issues and detailed explanations this was their response:

Following a review of the Live Casino incident, in regards to your bets being rejected, it was found that the incident was caused by a temporary technical issue. Kindly note that your bets were returned immediately to your bankroll. We would like to apologize for the inconvenience caused and wish you the best of luck in our games in the future. If you require any further assistance with this or any other matter, please feel free to contact us.
Kind regards,
​Member Support Department
_______
I then emailed back stating I expect the winning to be credited and also at least expect details - there's no sign of the amounts. There's no mention of what bank roll as I have two bank cards on my account. There's also no mention of any relevant information.

I then decided to call the support team which was a waste of time - they were unable to tell me any more than the information on the email - "this is handled by the technical team, and they don't operate on the phones" I then asked well how to gain my information that I require - I was then told email. However as shown above was the quality of the emails.

I have also noticed I now have been blocked and can no longer access my account. I looked into 888Casino and can see they were recently fined for blocking user accounts and customer services issues and I can now see why I want to take the issue further and gain whats rightfully mine (Winnings) however just seems like the company are not taking me serious in the slightest. Each member of the support team I have spoken to have all been unprofessional and have shown no drive to get this issue rectified for me.

Hi there, We are sorry to hear that you have not been satisfied with your experience at 888. Please send your account details to [email protected] so that we can look into your complaint further. We hope to provide with you with a more satisfactory conclusion. Thank you for your continued patience, 888 Team.

user avatar

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