Cassino 888

I was recently playing on the online Roulette live tables on 22/07/2018 when suddenly each time in a row of 7 everytime I placed my bet and the numbers I had covered landed a message came up stating "Bet Rejected".

I raised this with the support team who was no help at all having to repeat the issue several times - then having the response they know about this issue and it is being looked at whilst crunching over the phone eating which I found very unprofessional. My stakes were approx £250 and my total winnings would have been approx £2500

Despite sending screenshots of all the issues and detailed explanations this was their response:

Following a review of the Live Casino incident, in regards to your bets being rejected, it was found that the incident was caused by a temporary technical issue. Kindly note that your bets were returned immediately to your bankroll. We would like to apologize for the inconvenience caused and wish you the best of luck in our games in the future. If you require any further assistance with this or any other matter, please feel free to contact us.
Kind regards,
​Member Support Department
_______
I then emailed back stating I expect the winning to be credited and also at least expect details - there's no sign of the amounts. There's no mention of what bank roll as I have two bank cards on my account. There's also no mention of any relevant information.

I then decided to call the support team which was a waste of time - they were unable to tell me any more than the information on the email - "this is handled by the technical team, and they don't operate on the phones" I then asked well how to gain my information that I require - I was then told email. However as shown above was the quality of the emails.

I have also noticed I now have been blocked and can no longer access my account. I looked into 888Casino and can see they were recently fined for blocking user accounts and customer services issues and I can now see why I want to take the issue further and gain whats rightfully mine (Winnings) however just seems like the company are not taking me serious in the slightest. Each member of the support team I have spoken to have all been unprofessional and have shown no drive to get this issue rectified for me.

I wouldnt say its an intuitive UX since it looks and feels like every other casino-platform out there.
So you´ll get the same experience as usual, nothing more nothing less. But 888 has really shaped it up considering
how it used to be. It can only get better from here?

* The color contrast isnt working very well.
* I would use vectorbased icons and symbols since its somewhat blurry here and there.
* Design should follow a quite decent UX but it still holds rather unviting graphics.

Good betting software which works well and is used by few other major online casinos.

- No Chat
- The casino takes over 72 hours usually to answer to e-mails.
- Withdrawls take at least 4 business days but usually over a week (First the withdrawl will stay pending for 3 days).
- If you end up with a problem with this casino solving it is very very difficult because after you've waited their reply and replied back you need to wait again for 2-3 days and so on..

Lots of slots too choose from. Support usually gets back to you in 48 hrs

Withdrawal s take way too long pending period way to long 18 days since withdrawal via wire transfer and still nothing.

Worst casino online ever. I won but never cash out because of their policy to withdraw money take 3-4 days...BLACKJACK LOVER NICKNAME

Efficient Payout unlike others.

I deposited £50 on the 3rd May played a little and withdrew £53.00 the same day. It came through without any problems on the 7th May, and that was a bank holiday here!

I did't accept any bonuses therefore there was no play through requirement. I will definitely play there again.

Nothing.
There weren't really any negatives apart from having to supply a scan of my drivers licence to prove my age.
But that's par for the course.

I believe the Golden rules are:

1)never accept bonuses,

2)use the same method to withdraw as to pay in.

3)When trying any casino always make a test withdrawal as soon as possible

888 casino has introduced many slots in 2018 --- competing william hill slots and other slot games providers which is a good sign as I love playing with 888 casino and poker.

888 customers service is really good... very quick in responding...

I wish 888 introduces more slot games with jackpots and gives the real casino environment to the customers.

What I don't like about 888 is that 888 don't do any bank transfers to Dubai --- I have no idea about this--- which is frustrating specially when you win and its not easy to get your winnings deposited to your account.

I hope 888 clear these things so we can enjoy playing with 888. I normally use netropay to transit money between 888 and my self but I want be able to get any withdrawals from nereopay coz I live in Dubai and 99% are expats and use P O BOX as address. So they refuse to transfer our withdrawals ..

So 888 please give us a good options for us to withdraw cash when ever we require ... I truly love 888 and enjoy all the games....(user name -KINGRAVANA---email - [email protected]

While other casinos may have some frustrating moments, I have never seen a casino as unpleasant as 888. The poker section is merely a joke, all because of the really old, buggy and laggy software that makes you believe you're back to windows 95. Poker Blast is what we call an almost forever near hit. Let's say the screen rolls and stops to 10000$ prize pool. You get happy but that ends quick because the spin will tilt again after stopping, taking you back to a 2$ prize pool. They have the only bonus system ever seen that actually does not give you a bonus. It says 100% welcome bonus. Let's say you deposit the minimum, a 10$. You would expect another 10$ in your account, that's what bonuses are for, so you can increase your bank and start rollin' to fulfill the requirements and win. Nope. 888 wants you to spend exactly 1000$ before you can get your 10$ bonus, after which you will have to roll another 1000$ in order to cash out. Ripoff is a small word for these guys.

Went to the casino after winning some freeplays on their wheel of fortune. If you have a 2$ freespin and you hit a big win, you can keep 2$. But you will have to fulfill the requirements if you want those 2$ to be yours. Let's say you hit a 10 cent spin and win 2$ in that hand. Well, the game crashes. You have to reload the page after every spin to spend all those 2$. I've read other reviews and saw that their attitude on this website is absolute crop and they never, ever answer a question in a professional way, they always avoid it. I recommend anyone to avoid this clowny business as it is not profitable, nor fun. Hope I get to see them off the market.

This casino was ok to me. Solved all problems and got my winnings deposited. I'm from Slovenia and my country is restricted since January 2017, but I was still able to log in and play since last week after I did my first cashout.

They blocked my account and apologized me after they realize I came from restricted country and got all my winnings on my bank account.

Long withdraws, slow customer support, restricted countries.

At 888 casino I like the free tournaments poker. Those various from 3000$ till 5000$. At slots like ginie that payouts a lot. All payment are fast as regard to their Term and Conditions.

For 6 months have 2 free spins for 24 hours. From 1 January 2018 just one spins even have downloaded on mobile 888. Regard roulette must have others providers like Vivo or Authentic gamin or Ezugi, not only Evolution.