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Cassino 888

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 149 Avaliações
Tempo de resposta às reclamações 399 Reclamações
2 dias média 399 Reclamações
O que gostamos
  • Fornecedores de software de nível superior
  • Design agradável para celular
  • Famoso cassino ao vivo
  • Interface de fácil utilização
O que não gostamos
  • Restrições para alguns países
  • Suporte via chat online indisponível
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino 888

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://br.888casino.com/
Estabelecido em
1997
Licenças
Gibraltar Regulatory Authority, UK Gambling Commission, Malta Gaming Authority, Serviço de Regulação e Inspecção de Jogos de Portugal (SRIJ)
Programa de Afiliados
Idiomas
Chinês, Inglês, Finlandês, Francês, Alemão, Japonês, Russo, Espanhol, Português
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino 888 é um cassino online em que os membros podem entrar e jogar uma série de jogos que incluem caça-níqueis de vídeo, jogos de mesa, jogos de vídeo pôquer, além de muitos outros. Eles também possuem um cassino ao vivo apresentado por crupiês reais em tempo real. Os jogadores poderão desfrutar de jogos oferecidos por fornecedores de software populares incluindo NetEnt, Red Tiger Gaming e Yggdrasil Gaming. O site tem versões em vários idiomas, incluindo português e inglês, e pode ser acessado instantaneamente ou em qualquer lugar. O Cassino 888 é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority), pela Comissão de Jogos do Reino Unido (UK Gambling Commission) e pelo Serviço de Regulação e Inspeção de Jogos de Portugal (SRIJ).

Países e territórios restritos

Infelizmente, por conta de restrições de países, alguns jogadores não poderão abrir uma conta. Para obter a lista completa de países e territórios restritos, os jogadores devem verificar em “Mais detalhes do cassino”

Jogos Online

Os jogadores que desejam experimentar alguns caça-níqueis de vídeo terão várias opções, já que o cassino conta com nomes como a NetEnt. Existem mais de 100 dos melhores jogos de qualificação, além de alguns jogos originais do 888. Os jogadores podem pesquisar os jogos por fornecedor para facilitar a busca ou pelo número de linhas de pagamento que possuem. Entre os jogos caça-níqueis, alguns dos mais conhecidos são: Starburst, Hall of the Mountain King, Pirates’ Plenty, Flaming Fox e Vikings Go Wild

Os membros que procuram jogos de mesa podem acessar o lobby do cassino e escolher entre uma variedade que inclui os populares jogos blackjack e roleta. Para aqueles que gostam de jogos de cartas, há opções de pôquer, como o Pôquer de 3 Cartas e o Cassino Hold'em. 

Há ainda uma seleção de jogos de vídeo pôquer para quem procura algo um pouco diferente. Os jogadores podem experimentar alguns tipos, como Jacks or Better e Deuces Wild. Por último, o cassino também conta com alguns jogos de raspadinha

Cassino ao vivo

Quando se trata do cassino ao vivo, os jogadores podem aproveitar os jogos que são realizados por crupiês reais que conduzem as apostas ao vivo. Os jogadores competirão uns contra os outros em um ambiente on-line seguro e poderão participar de jogos como a Roleta e o Bacará. 

Jogos para celular

O Cassino 888 também está disponível para ser usado em qualquer lugar por meio do seu cassino para celular. A versão para celular do site está disponível para smartphones e dispositivos móveis. Dessa forma, os jogadores não precisam fazer o download de um aplicativo para jogar. 

Suporte

Qualquer pessoa que precise de ajuda e assistência pode entrar em contato com a equipe de atendimento ao cliente dos cassinos. Infelizmente, não há suporte via chat online disponível, mas os jogadores podem entrar em contato com um agente na seção entre em contato conosco no site do cassino e abrir um chamado.

Segurança e imparcialidade

Quando se trata de segurança, o cassino usa um alto nível de criptografia SSL e serviços de firewall para garantir que as transações pessoais e financeiras dos jogadores sempre sejam mantidas seguras.

Também é usado um gerador de números aleatórios para os caça-níqueis e jogos de mesa, a fim de garantir que os jogos sempre produzam resultados justos e aleatórios

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino 888. Saiba mais sobre reclamações.

Mostrar todas as reclamações
888 Casino - Holding CAD 30k Withdrawal With No Timeline or Resolution
I’m seeking advice from the community regarding an ongoing withdrawal issue with 888casino.

I deposited a significant amount of money into my 888casino account and, overall, I lost most of it. However, during one period of play, I was fortunate enough to win approximately CAD 30,000. When I requested a withdrawal, it was placed on hold, and I was asked to submit identity verification and proof of funds documentation.

I provided all requested documents promptly and answered every follow-up question. This process began on December 5, 2025. Since then, I have received multiple emails stating that my identity and source of funds are still under review, but no clear timeline has ever been provided. I have also received several responsible gambling emails during this period.

Despite full cooperation and submission of all required documentation, the withdrawal has not been completed. Recently, I received an email stating that the withdrawal amount was returned to my gaming account, even though I did not request this or authorize it.

It has now been more than 23 days, and the funds remain inaccessible. Customer support chat has been unable to provide meaningful answers, and email responses take weeks, often without addressing when the withdrawal will actually be processed.

At this point, CAD 30,000 remains stuck in my 888casino account, despite compliance with all verification requirements. I am looking for guidance from others who may have experienced similar situations or advice on how to escalate this properly, as it appears the casino is not following its stated verification and withdrawal policies.

Thank you in advance for any help or insight.
staus Não resolvido
$30000
888 Casino - Taking forever to verify my documents
Hello FendiBendi here, Ive been playing on 888casino for a few months now and Ive made 2 withdrawals in the past and of course of my own fault I cancelled the withdrawals and gambled them and lost since it said it was a 1 day wait for the payment, I waited a day and of course I didnt get my payment.

11/9/25 5:54 am $9031.00
11/11/25 5:20 am $3000.00

Those above I cancelled the withdrawal and Lost since it was taking long to get COMPLETELY my fault, thats not the full problem here.
Now I have 3 pending withdrawals, I personally made the choice of putting the option to not cancel withdrawals so I wont gamble my winnings and make the same mistake again, These below are my new withdrawals.

11/18/25 12:13 am $1250
11/18/25 7:50 am $200
11/20/25 4:18 am $2700

the problem here is that they say it takes 1 business day to make the transfer. its taken longer then a business day.
they asked for me to submit my visa card and proof of idenity, in which i have submitted both. Card and Drivers license.
they say it should take 72 business hours. its been longer then that.
I reach out to the live chat they say they moved the case to the verifying department to urgent, still no one emails me or gets back to me.

Now Ive been doing abit of my own research online and it seems like Im not the only one with this issue this casino likes to play the long game with alot of its clients and take its sweet time and make it a very miserable and dreadful experience to cash them out but they have no problem taking payments on deposits to allow them to play.

How does this make sense?
staus Não resolvido
$4150
888 Casino - Stalling with additional KYC
I created my 888 Casino account in 2021. I went through the initial stage of verifying my account. Throughout the years, I have played and won and cashed out. Then this past week, they asked me to verify my identity and provide source of income. I am doing that, but then I get emails asking me to do it again and again etc. I have submitted enough suffice evidence multiple times. I have screenshots and copies of emails.

The first time I submitted I got an email sating my documents were approved. Then I just needed to verify Identity. Complied. Asked to upload income again. Complied. Asked for income again. Complied.

I have uploaded documents 3 or 4 times now. I am getting the run around and now I cant even get a response. When I attempt to upload the documents, it just spins and spins. I even tried emailing.

I feel everything I uploaded was suffice and more than enough. I also sent paystubs from 11 months ago and bank statements from that time.

So unprofessional, even general loans etc see your information as adequate when you provide it.

I havent applied for a loan since I bought my car, but even that is satisfied with just a couple bank statements and banking information. Which I did provide to 888!

I think its a phony casino now. I understand "know your player" and I complied, more than 3 times now. I have nothing to hide thats why I have complied with what is being asked. Does anyone know how to review Canadian documents there?

Dont waste your time. I should have spent more time reading the reviews. I feel really bad for people who have won big and are having this issue.

It is at the end of the day, a scam.
The verify ID section wont even allow me to upload now. I email support and they aren't helping send my documents to the right people.

I have nothing to hide, thats why I keep reaching out to support, I want my stuff verified.
staus Não resolvido

Estatísticas de Reclamações

Resolvido 331
Valor médio $ 8,528
Duração média da reclamação 8 dias
Resposta média 2 dias

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Avaliação do jogador
4.3/10 149 revisões

Principais avaliações de nossos jogadores

I like the field and tournaments that are going. Pretty nice interface as well.

A month ago I tried to withdraw 1000 euros, my bank rejected the international transfer and sent funds back to cassava through target system. Since that moment I have made 4 queries about the issue and still have not received an answer from support and funds have not been placed back into my account ;(

Thank you for taking the time to post your review. We are happy to hear that you enjoy the interface and the games offered. We will make sure to pass on your feedback to our team. On the other hand, we are sad to learn about the difficulties experiences with your withdrawal request. We would love to take a close look at your case and for that, we will need your username. Our email address is [email protected]. We'll work with you to resolve any issues as quickly as possible. Sincerely, 888 Team

user avatar

Not a very large selection of slots. Plus I had a hard time getting a match on my first deposit, it never happened. The site kept freezing on me and the games didn't all load. And you need 20 dollars in your account to withdraw. Sticking to Betfair or sugarhouse.

We are truly sorry your experience was not to your satisfaction. At 888casino, you can choose from over 100 of the best quality slot games and enjoy a wide variety of features such as Bonus Games, Expanding Wilds, Free Spins and Huge Jackpots. We also have ongoing new releases as well as selection of 888 Originals, which are games designed in-house and only available to 888casino players. Regarding your match deposit bonus, please note that once you are eligible, we will send you an email to claim the offer once your deposit is approved. Please provide us your username and we will review your account and provide you with exact information about your case. Our email address is [email protected]. You also mentioned some Technical difficulties while playing the games. Once you contact us, we can assist you as well regarding this matter. Last but not least, I would like to provide you with some information about the Minimum withdrawal amount. This is linked to the payment method that you are using. https://www.888casino.com/banking/withdrawal/policy/ We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

They have some exclusive game I couldn't find anywhere else.

The games are very limited, and they don't accept CAD, so there's exchange fee loss for every withdrawal and deposit

Thank you for taking the time to review our casino. We are so happy to know that you enjoyed our selection of exclusive games. As you can see, we offer an extensive range of luxury online slot games including ongoing new releases and those that have been exclusively designed in-house for 888 casino players only. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. Regarding the currency, you are able to select your preferred one during registration. We offer: $, €, £ and C$. Please feel free to contact us with your username and we will review your account. Our email address is [email protected] Sincerely, 888 Team

user avatar

Worst ever online site! I just wonder if the people operating this site think this is still the 80s? Jeez why make it very very simple to take money from your customers and when it's time to withdraw you have the most stupid excuses? You sat down and decided to get into trustly for deposits and nobody thought how about we do the same for withdrawal? Worst customer service I have encountered in my 10 years of playing! Everything works fine for them but nothing works for the customers! I have atleast 7 unanswered emails! You only have 2 people operating your technical department? Stay away from them!!!

Thank you for posting a review and we are sorry to hear that your experience was not of the quality you expected. Unfortunately, some of the deposit methods do not have the option to receive Withdrawals. Once we can pay back to a specific method, you will see it in the Withdrawal section of the cashier. We would like the opportunity to investigate your feedback further and would appreciate if you could send us an email with your username to [email protected] Sincerely, 888 team

user avatar

There's a nice theme towards the layout of this site.

When entering a promotional code 90% of the time it wasn't applied to my account. Getting a response from customer support is like pulling teeth as its a very painful wait time to get any sort of result. Your looking at a 2-3 day minimal to hear back from them and at that point, most people have already played thier deposits. I've contacted them numerous times regarding bonuses and have had nothing come back to me, even though I entered them as they were advertised on the correct day they were active. I took a break and temporarily excluded my account and when it was time to play again my account was still disabled. It took about 4-5 times of reaching out to support via site and emails until about 2 weeks later, we're they removed the lock. The game selection is very poor and the level of service is even more so. I don't recommend trying this casino before you have had a chance to try your luck on others with a much higher rating and customer satisfaction review. I can see on this page that others have had similar experiences with support and that dosnt surprise me.

Thank you for sharing your honest feedback and sorry to hear the way you are feeling. We want every customer to have the best possible experience. As you mentioned, once you contact us via email, you will not receive an instant reply. Standard response time frame is 24-48 hours. If your case needs immediate attention, we suggest you utilize our instant communication channels: chat or phone. Once you login to your account, you can access chat from the Cashier, and you can find there the phone number to call us. The phone number might be a Toll number. We would like the opportunity to investigate your feedback further. Please email us your username to [email protected]. Kindly accept our apologies and we hope that you contact us soon. Sincerely, 888 Team

user avatar

Deposited 200usd idebit payment (highly not recommended they don't write back to emails as i had a problem with my account number and wanted to change it) won 100 didn't get paid 25 dollars for bonus not sure if you, although im not sure you needed to meet wagering requirements. When I won I requested 888casino to withdraw through wire transfer but they sent it to idebit account. Major delay never paid since go to real local casinos instead

I dislike the way they handled my withdraw they didn't direct it to my bank account. I idebit wouldnt respond to emails and requests to my account.

We are truly sorry your experience was not to your satisfaction. Regarding your bonus statement, please note that all bonuses are subject to wagering requirements; this means that the bonus amount and any winnings obtained with it can only be withdrawn after those requirements have been completed. You can keep track of it by visiting the My Account -> My Bonuses section once you log in to your account. For more information about our Bonus Policy, please check the following link: https://www.888casino.com/promotions/bonus-policy/ You also mentioned your dissatisfaction about the way your withdrawal was handled. Normally, once you deposit with a method that accepts payments from us, your withdrawal is processed back to that method. We will be happy to review your account and provide you with exact information about your case. We would also like to follow up on the issues you experienced with iDebit support. Kindly email us your username to [email protected]. You can find more information about our Withdrawal Policy by visiting the following link: https://www.888casino.com/banking/withdrawal/policy/ We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

Worst casino I've ever played, support sucks. operations team will answer you within 72 hours ( business hours ) for me it takes 1,5 week to request a withdrawal, documents take 3 days. It's insanely slow!
Every email you answer on, their response time is 72 hours! does that still exist? Yes it does

Thank you for your review. We are sorry to hear we did not provide you with the best possible experience. The Operations department has a maximum response time frame of 72 hours as you mentioned. Please understand that this allows them to update each player that has an open case with them. Perhaps in the future we are able to shorten this period. Regarding the experience with the Support department, we would love to review your comments further. Kindly email us at [email protected] and provide us with the username of your 888casino account. Our main objective is to ensure the satisfaction of our members and guests alike, a priority which we take seriously. Please accept our sincere apologies for any inconvenience you have suffered. We look forward to hearing from you soon. Sincerely, 888 Team

user avatar

There are some good stuff with 888 casino. The rtp seems to be alright on their own games and there was no problem getting the bonus right away. It was easy to register with bankid as a Swedish player.

There are unfortunately a lot of negative things about 888. First of all they are missing a lot of big providers when it comes to their slots. There aren't really that many slots and their own casino slots are quite messy. The withdrawal time is horrible... It's not okay that a withdrawal is pending for 55hrs. The support are also lying to you when asked when the withdrawal would be processed.. That is unacceptable and unethical. There are better casinos to play at that payout right away, no reason to play at a casino that will withhold your winnings for as long as they can..

Thank you for posting a review; we are sorry to hear that your experience was not to your satisfaction. We would like the opportunity to investigate your feedback further. Please could you contact us at [email protected] and provide us with the username of your 888 account. We remain available if you have any further questions or concerns. Sincerely, 888 Team

user avatar

The live feed seems quite smooth. Haven't experienced any lags. Good choices of games.

Even though they're supposed to be supporting Paypal, I can't find any options for Paypal on both deposit and withdraw pages. Also, on withdraw page, all options are not available except Bank Transfer. Why?
And I sent an email to support about Paypal 4 days ago, but never got any replies. Question Reference # 190109-001528

Thank you for taking the time to review your experience at 888casino! We are thrilled to hear that your experience matched your expectations. In regards to the deposit via Paypal, please note that it is indeed a payment method we offer, however it is not available to all locations. Unfortunately, you are facing this situation. The good news is that there are other deposit options available to you, which will allow you to transfer funds to your 888casino account in a fast and secure way. Neteller and ecoPayz are two examples. Please visit the cashier once you login to your account. Finally yet importantly, I can see that we have responded to your incident: #190109-001528. We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

- A standard place for any game
- I like that the promotions are good and lots of bonuses
- Support is also very useful and works fast
- VIP benefits

- It seems a little slow
- There is a lot of failure when loading games, lots of bugs,
- When you make a deposit bonus there is almost no chance of paying your bonus money

Thank you for your feedback. It will be of great help if you could provide us with more details about the issues you experienced with the games (ie: name of the game, error received, screenshot, etc). You can email us that information to [email protected] We can also address your concers about bonuses. Please provide us with the username of your 888casino account and we can provide you with the details related to your account. Looking forward to hear from you soon. Sincerely, 888 Team

user avatar

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