Hello. I made one withdrawal on March 25 of 8,000 NOK. I completed the verification. They do not approve the withdrawal, and now a long time has passed. Have spoken to them on live chat and they said it could take up to 5 working days, now it has taken longer.. Spoke to them after that and they say they will pass it on to the payment department but I haven't heard anything. Is Verde casino scam?
AskGamblers
Dear Verde Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Hello all
According to our records, the player received the withdrawal at 11.04.2024 10:20:49 (UTC).
Best regards
AskGamblers
Dear @Perlonne,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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