I am attempting to withdraw $400 NZD for over 6 days. However the support email is completely unresponsive and they are not verifying my account so the withdraw isn't even attempting to process. The live chat also cannot help with anything aside from telling me to email support. The website also has nowhere to upload verification documents so I have to email them, which is going nowhere.
Can AskGamblers please assist me in getting in contact with someone from this casino so I can complete verification and get my withdraw going. This website continued to take my money but showed no initiative or helpfulness in assisting with account problems.
Informação da reclamação
Thank you this is now resolved. Always appreciate Askgamblers they continue to help with slow-to-respond casino providers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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