I am attempting to withdraw $400 NZD for over 6 days. However the support email is completely unresponsive and they are not verifying my account so the withdraw isn't even attempting to process. The live chat also cannot help with anything aside from telling me to email support. The website also has nowhere to upload verification documents so I have to email them, which is going nowhere.
Can AskGamblers please assist me in getting in contact with someone from this casino so I can complete verification and get my withdraw going. This website continued to take my money but showed no initiative or helpfulness in assisting with account problems.
Informação da reclamação
Thank you this is now resolved. Always appreciate Askgamblers they continue to help with slow-to-respond casino providers

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
PowerUp Casino Reclamações
- 19 de 19 resolvida
- há 1 dia resposta méd.
- há 1 semana vida útil méd. da reclamação
- 2,282 USD valor médio
-
Resolvido
PowerUp Casino - Delayed payment despite being verified
€1,500
Resolvido
PowerUp Casino - Delayed payment despite being verified
Hi,I’ve played at PowerUp Casino before and never had problems withdrawing. About a month ago, I deposited and played with my own money, had a win, ...
-
Resolvido
PowerUp Casino - Complaint Against PowerUp Casino Unjustified Withdrawal Delay
€500
Resolvido
PowerUp Casino - Complaint Against PowerUp Casino Unjustified Withdrawal Delay
Dear AskGamblers Team,I am filing a complaint against PowerUp Casino due to an unreasonable delay in processing my withdrawal, which has now been ...
-
Resolvido
PowerUp Casino - Delayed payment
€6,280
Resolvido
PowerUp Casino - Delayed payment
Hi,I’m writing to express my growing frustration with the unresolved delays in receiving my withdrawals from PowerUp Casino. I submitted withdrawal ...
-
Resolvido
PowerUp Casino - Delay of verification of my account
€5,344
Resolvido
PowerUp Casino - Delay of verification of my account
Hi,I’ve been experiencing a delay in the verification process with this casino for over two weeks now. All of my documents have been verified, ...
Problema com PowerUp Casino?